I don't see this as an interesting difference at all. Almost all [larger] vendor-supplied products in the library world have their own discussion lists that are limited to people that use/license their products. We even see this with Open Source products such as Koha. Although I do not use AquaBrowser, unlike almost all other library specific-software of this magnitude I understand that AquaBrowser does not have a user group (formal or informal). There currently is very few ways (no way?) for users of this product to converse with each other and share ideas.

There are numerous reasons for wanting to share information on a closed list that can range from not wanting to spam a larger community with a "how do activate a widget in product A" to asking questions/sharing information that for whatever reason you don't want to or can't share with the whole world (e.g. non-disclosure agreements, public relations concerns, privacy concerns, not wanting your name in open archives attached to something, etc.). In fact, in some cases you may not even want the vendor on the list the way some Voyager systems administrators created a list that excluded Endeavor (and now Ex Libris) and non-systems people at Voyager sites. This made people feel much more comfortable asking questions that maybe they would otherwise be embarrassed or reluctant to ask.

I applaud Kathryn for taking the initiative to organize the AquaBrowser community by creating the AquaBrowser Libraries Group. From what I understand from people that use the product this is something that is overdue for the community.

What the library technology world needs is more people like Kathryn that try to build community to help each other with whatever software product they are using. Sure, in a perfect world maybe everything would be completely Open but that is not reality. People that take initiative should be praised. They should not be met with snarky comments.

Edward

-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU <mailto:CODE4LIB@LISTSERV.ND.EDU>] On Behalf Of
Barnett, Jeffrey
Sent: Thursday, October 22, 2009 9:05 AM
To: CODE4LIB@LISTSERV.ND.EDU <mailto:CODE4LIB@LISTSERV.ND.EDU>
Subject: Re: [CODE4LIB] AquaBrowser Libraries Group

Good point Ed, but I think by the phrase "Licensed sites only" the
intent of the AquaBrowser discussion _is_ to exclude open source.
Interesting difference...

-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU <mailto:CODE4LIB@LISTSERV.ND.EDU>] On Behalf Of
Ed Summers
Sent: Wednesday, October 21, 2009 9:19 PM
To: CODE4LIB@LISTSERV.ND.EDU <mailto:CODE4LIB@LISTSERV.ND.EDU>
Subject: Re: [CODE4LIB] AquaBrowser Libraries Group

You should also feel free to discuss AquaBrowser on here too ... the
code4lib discussion isn't limited to opensource software.

//Ed
- Hide quoted text -

On Wed, Oct 21, 2009 at 4:32 PM, Kathryn Frederick
<kfred...@skidmore.edu <mailto:kfred...@skidmore.edu>> wrote:
> Please excuse cross-posting.
>
> I've set up an AquaBrowser Google Group to share tips and post
> questions. If your library uses AquaBrowser, please consider joining.
> This group is restricted, email me at kfred...@skidmore.edu <mailto:kfred...@skidmore.edu> and I'll
> send you an invite.
>
> Licensed sites only, please.
>
> Thanks,
> Kathryn
>

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