Mike

What you are suggesting is a result of what happens in an organization when 
trust is erroded.

As much as I think this might work I do not beleive it's what we want.  I would 
like the return of the spirit within Afrinic was born. An error where we 
trusted each other and the board had enough humility to come to the community 
and say we have a problem and this is how we think we can solve it.

This was before the era of NDA's. Where we even ask our founding members who 
gave so much to ensure we have an AfriNic are forced to sign NDA's.

I beleive our community is and should be beyond that. This is a community built 
on passion and voluntary contribution.  The board is our conduit to our company 
and staff.

I still believe if the board chooses it has the capacity and ability to respond 
queries in time. The CEO is an employee of the organization and they are some 
responses he should be sheilded from if the chair and vice took their 
leadership role seriously. We also have 8 competent board members and that team 
can work in a synchronized way.

Let's avoid the draconian methods which kill not only our trust in each other 
but also our cultural norms.

Afrinic is and will always be bigger than anyone of us. It belongs to the 
community of which the members are a subset.

I urge chair and board as a whole to take up the mantle of returning to the 
principles that created the Organization we call AfriNIC recognizing that it 
serves the entire region and appreciating the diversity that this brings.

Let's do the simple basic things we know we must do and the complicated parts 
will always find a resolution.

Regards.

Sent from my iPhone

On 26 Jun 2017, at 13:34, Mike Silber 
<silber.m...@gmail.com<mailto:silber.m...@gmail.com>> wrote:

Colleagues

I agree with the views expressed and I suspect (subject to correction) that it 
is being considered from a leadership perspective.

At the same time it is very difficult to anyone to try and tease / extrapolate 
/ imagine queries requiring responses from this list. Many questions asked here 
are rhetorical, others are hypothetical and others (with respect) do not even 
make sense. There is also a level of vitriol and assignment of blame that is 
not helpful.

I would like to propose a formal process to do with community queries. I would 
like to propose the creation of a form or similar guide to actually direct 
queries raised to ensure that board and CEO actually know what is being asked, 
why and can provide a full response.

This is not to “protect” the board and CEO, because the next step is to put in 
an SLA. Once we have a formal request submitted we can start measuring. We can 
also track outstanding issues. I would expect an SLA regarding acknowledgement 
of receipt, an SLA for triage (an answer if the request is simple, a refusal if 
appropriate or notification to the requestor regarding where the request has 
been assigned and when a response can be expected) and and SLA for a response.

Regards

Mike

On 24 Jun 2017, at 11:29, Badru Ntege 
<badru.nt...@nftconsult.com<mailto:badru.nt...@nftconsult.com>> wrote:

Chevalier

I like the way you have responded to this. If only someone was listening or 
reading from the other side

Role of chair and CEO are more than title. They are roles with unique 
responsibilities.

Regards


Sent from my iPhone

On 24 Jun 2017, at 07:12, Chevalier du Borg 
<virtual.b...@gmail.com<mailto:virtual.b...@gmail.com>> wrote:


2017-06-16 19:25 GMT+04:00 Sunday Folayan 
<sfola...@gmail.com<mailto:sfola...@gmail.com>>:

1. Should Board and staff respond to all issues, and are they obliged to do so?


if issue concern resources (which AFRINIC hold and manage on behalf of this 
community). yes we expect reponse, even if is to point to correct link




2. Should Chair or CEO acknowledge all questions and routes to an appropriate 
person?


if CEO and chair have not at this time understand what each should respond to, 
we have a problem.
we expect answers about operational thing to come from CEO first. of course if 
CEO is not respond, the community can ask board chair intervention
if you have to cordinate with CEO behind to get and answer, do it. what is NOT 
good is long period of silence to legitime question.




3. Chair or CEO acknowledges all posts and provides an estimated response time?.


will doing that help us community? or break us? is this common sense thing to 
do? with reasonable timeline?
let not forget that this community has see many thing asked, ignored and buried.


4. Should members explicitly address chair or CEO in discussions instead of 
"can someone respond?"


See answer to no. 2 question



5. Should members directly write Afrinic instead of posting urgent questions on 
the mailing lists?


on thing that concern them directly - yes
on thing that concern whole community - no



6. Should Afrinic policy liaison monitors the lists and brings noteworthy or 
urgent issues to the attention of the CEO as the case may be?


do we have to tell people how to do their job here?
in any case this is community discuss, not RPD
the big question: is an engage community something the company and board want? 
how does that happen and where?


7. Should the chair always respond to all operational issues or extract answers 
from the CEO and relay?

See answer to no. 2 question


8. Are you addressing Chair, Board, Staff or all?




It is important that I get you right. What do you suggest?


this is how an active community look like. we cannot have conversation with 
ourself so please give us respect of answer when we have questions. they must 
not be immediat, but at least engage.

--
Borg le Chevalier
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