[email protected] wrote:
> On 12/05/2009 10:39 PM, Steve Mosher wrote:
>   
>>    Well, you are assuming facts not in evidence. Dale's case is somewhat
>> special.
>>     
>
> You're right and I don't purport to be in possession of all the facts. 
> The 9 months for which he had the device in his possession, in my eyes, 
> signify his willingness to accept the interim short-comings of the 
> device, something he obviously feels penalised for
>   
> Don't get me wrong Steve, I have the utmost respect for you, you've done 
> a great job handling everything that has occurred. I know I'd hate to 
> have to deal with what you have and I doubt I'd do it with such finesse.
>   
Ah, you are being too kind. I look at it this way. I have to exhibit at 
least the same amount of patience as
out Customers have. 
> I still consider my purchase an investment in the future consolidation 
> of information and communication, with respect to standards and 
> standards adherence. Maybe not in my lifetime but we have to start 
> somewhere.
>   
Thanks.
> Best regards,
>
> Sarton
>
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>   


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