Yes, I found I have the program on my system. Will it output to a
.txt file, or does it only display in its window?
-----Original Message----- From: Daniel Ivey
Sent: Thursday, November 06, 2014 2:36 PM
To: community@mailsbestfriend.com
Subject: [MBF] Re: mail processing suddenly stops
DecludeCount is Declude tool that shows you the total number of files
in the
PROC, REVIEW, ERROR, SPOOL, and HOLD2 folders, along with messages
processed, messages that were SPAM, messages that were contained
viruses.
-----Original Message-----
From: Scott Fosseen - Prairie Lakes AEA [mailto:sfoss...@plaea.org]
Sent: Thursday, November 06, 2014 2:46 PM
To: community@mailsbestfriend.com
Subject: [MBF] Re: mail processing suddenly stops
DecludeCount.exe? Any documentation on this?
-----Original Message-----
From: Daniel Ivey
Sent: Thursday, November 06, 2014 10:28 AM
To: community@mailsbestfriend.com
Subject: [MBF] mail processing suddenly stops
We are running Imail 8.22 on a Windows 2003 R2 Standard 32-bit server on
VMWare with the latest Declude and Message Sniffer and Symantec Endpoint
Protection 11. Symantec is excluding the M:\imail\spool\* directory
from
Security Risk Scans. Periodically, this server will suddenly stop
processing messages. When this occurs, sometimes you cannot login to
the
webmail interface and you get an error of invalid username/password when
checking the email on a client such as Outlook or Outlook Express,
but not
always. None of the Imail services are stopped and the DecludeProc
service
is still running. A reboot of the server takes care of the issue and
the
server may be fine for a few hours or 3 - 4 days and then this occurs
again.
We have DecludeCount setup on the server and when I check that, I notice
that the number of processed messages does not change. That is when
I try
to send myself an email message from my Gmail account and do not
receive it,
which verifies that I need to reboot the server. Once the server
comes back
up after a reboot, the test email is delivered and all is good. We have
Declude HiJack enabled on this server with the HOLD10 threshold set
to 10
and the HOLD30 threshold set to 30 and are not receiving any emails
about
compromised accounts.
We have another server running on the same VM that is as bone
identical as
it can be to this one and we very rarely have any issues with it. The
only
differences are the Declude HiJack thresholds are set higher and it
has a
different domain on it for email.
Does anyone have any ideas or suggestions on things to check?
Thanks,
Daniel
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