You have to understand that Apple had to streamline their repair program and
could not rely on field technicians to make the time-consuming tests and
repairs required to troubleshoot problems on these compact macs (which were
numerous as well as obscure as your own story demonstrates). It was much
easier and quicker to swap an entire board and send it back to Apple where
they had certified technicians refurbishing the boards. Apple just had way
too many problems with some of their designs to let repairs back-up on their
customers (especially when they were desperate to keep their customers from
defecting to Windows at that time) and way too costly to require the
technical training required to take apart analogue & logic boards on the
circuit/IC level at every Apple "authorized repair center". Not to mention
that they really didn't want it getting out how poorly some of their designs
were implemented to get machines out the door by a deadline. So every single
one of those swapped boards went right back to Apple where it was
refurbished by expert technicians and put back into the replacement parts
bin just like it is today. That's why when the G3 PowerBooks came out, Apple
refused to even let the local retailers make any repairs or adjustments, no
matter how small -- there was just no way to oversee quality control on what
was arguably their most complicated Mac ever.

> From: "Ian P. Nixon" <[EMAIL PROTECTED]>
> Reply-To: "Compact Macs" <compact.macs@mail.maclaunch.com>
> Date: Mon, 28 Mar 2005 17:22:23 -0500
> To: "Compact Macs" <compact.macs@mail.maclaunch.com>
> Subject: Re: dead classic
> 
> This was taken from the Apple Service Manual:
> 
> "Vertical bars or  stripes are displayed:
> 1 Replace power/sweep board.
> 2 Replace logic board."
> 
> This happened to my Classic, and I put in SIMMS from a box of
> Miscellaneous RAM chips my dad bought me in Salvation Army for $1.  It
> worked fine after that.
> 
> Ian
> 


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