Thanks to each of you for the suggestions. I tried them all, but they
didn't help. I spoke with the tech people today with the same results. The
first tech spent about 20 minutes having me do many of the very same things
y'all suggested. The first one hung up after he could not help. Then I had
to answer an important phone call and didn't give the second tech time to
take care of the problem.
I believe that there is something wrong with my computer. Thanks again
for all your suggestions. I'll keep trying.
On Mon, Mar 9, 2009 at 5:16 PM, daleeh <[email protected]> wrote:
>
> If the Epson is an "all-in-one" (printer, scanner, fax) and has memory
> card slots, it should work properly once you install the drivers.
> Unfortunately, one big problem with all-in-one devices is you have to
> be extremely careful to follow the installation instructions exactly.
> Did you run the instllation disk before you plugged the printer in the
> the USB port? If not, unplug the printer, reboot, then run the
> install CD. It should prompt you when to connect the printer. If
> that does not work, then you may have make sure you have uninstalled
> any Epson software already installed and try again. Also, always
> reboot between each uninstall or install to make sure the software has
> really been removed or installed.
> If the memory slots are not showing up, maybe the previous printer
> software installed specific USB drivers for its card slots and that's
> creating problem. So, you also need to uninstall any Lexmark software
> before trying to get the Epson working.
>
> Good luck,
> Dale
>
> On Mar 8, 11:24 am, "[email protected]" <[email protected]> wrote:
> > Hello all,
> >
> > I had a Lexmark printer installed of this computer. When it refused
> > to work properly, I took an Epson Stylus CX7400 printer from my other
> > computer and tried to install it on this computer. I uninstalled the
> > Lexmark before I installed the Epson. The Epson does not show up as
> > another drive (as the Lexmark did), nor can I print to it. When I try
> > to install it, the computer tells me that it can not find a compatible
> > driver. I have placed the installation disk into the CD reader (D ),
> > and it still reports that it can't find the driver. What am I
> > forgetting or doing wrong?
> >
> > Both machines are running XP. Any help will be appreciated.
> >
>
--
Tom
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