1.First do you see your cd/dvd rom listed in my computer under
removable devices??if not step 2.
2.Do you use any of roxio or other cd writing software which you
installed or uninstalled lately,try uninstalling them fully.
3.If you are comfortable & 100% confident using the registry editor
check & make these changes & see if this helps:
Warning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method.
1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the
registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-
E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-
E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.NOTE: After you remove the Upperfilters value
and the Lowerfilters value, if you notice lost functionality in a
particular program, such as CD recording software, you may need to
reinstall that software. If the problem recurs, consult with the
software vendor for assistance.
7. Restart your computer.
If you need any more assisted help to fix all your computer problems
please visit http://www.computerspecialistonline.com
On Jun 21, 5:03 pm, Madd Scientist <[email protected]> wrote:
> here's a tough one, i'm working on a computer that won't explore the
> contents of a DVD or CD in Windows Explorer, but (for example) when
> you put a music CD in, it still won't read in Windows Explorer, but
> it'll play the CD in Windows Media Player or Winamp no problem.
>
> since this is the case, i'd have to assume the hardware isn't the
> issue, but i'm stumped as to what else could be causing the problem.
> i tried removing the drive from device manager and rebooting XP,
> didn't fix anything.
>
> anyone have any idea what's causing this problem, and more
> importantly, what i can do to fix it? thanks in advance
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