First thing, I usually find is dust... unplug all connectors and blow with air.. reconnect and check
then I would start at western digital faq/ support information WD Support > Knowledge Base > My Book<http://support.wdc.com/product/kb.asp?level1=1&lang=en> Your probably going to need some basic diagnostic tool.. specific for mybook (your specific model) keep in mind you could pull the drive out of the enclosure and try connecting it internally... that would eliminate the hardware of the mybook and leave you only with the hardware of the drive itself... hope that helps & Good Luck Ash On Sun, Aug 23, 2009 at 4:56 PM, Mike Retif <[email protected]> wrote: > > I have a 320gb MyBook and I am having a problem connecting it to my > computer. I am not sure what happened but when I went to transfer > some files, the drive disappeared off of My Computer. The drive does > shows up on the connected devices and I can safely remove it but > cannot open it. I have looked at the cables and power and everything > looks good. > > On my computer with 64bit vista, I can see the drive using disk > management. It asks me to initialize (i was hesitant to do so) and I > get an I/O error. On my computer with XP, the drive does not even > show up. > > I should have been backing up the files better but that did not > happen. I really do not want to format the drive until I can get my > files off. > > Any input or thoughts would be appreciated because most of the files > are irreplaceable. > > Mike > > > > -- Ashley S Dergan 701 2nd Street NE Saint Stephen, MN 56375 [email protected] http://www.linkedin.com/in/ashdergan (320) 229-7531 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Computer Tech Support" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/computer-tech-support?hl=en -~----------~----~----~----~------~----~------~--~---
