On Apr 12, 2007, at 1:08 PM, Stewart A. Marshall wrote:
To me it was often the last step in a process. I would try all sorts of other things before I even wiped a drive. In many cases you can reinstall WinXP without wiping the drive.
A co-worker took her computer back to Best Buy, from whence it had been purchased. for some repair work of some sort. They called her the next day to tell her it was all fixed. She took it home to find her hard drive bare. Perhaps the OS was still there or had been re-installed, I do not recall. All her other data and files were gone. She called to complain, and was informed then that they had erased her hard drive, as provided for in her service agreement. She asked if that had been the only recourse, and was told that the person who had worked on it was not in that day, but she could be assured that if erasure had been performed, it would have been the appropriate action. She complained that they should have called about that, and if they had, she would have opted for a new drive as opposed to losing her data.
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