For turning the computer on - $2.00
For round trip travel DC metro area- $60.00
For teaching the user about the on / off switch & the difference
between sleep and shut down - $150
This shouldn't be an issue of computer / technology anxiety, male vs
female, left brain vs right brain, old versus young or any of the
other little dividing lines we like to make mountains of in our spare
time. There are very few people yet alive in North America who have
not grown up with the concept of the ON / OFF switch on an electrical
appliance. The right to choose not to read the directions should
come at some expense.
Hows that for a jaundiced reply ? ;-)
============== in reply to ...
I got a call today from a sometime client. A Mac user, fwiw. She couldn't get
her computer to turn on, having had to "force quit" something yesterday.
Since I couldn't understand her explanation of her difficulty, I
arranged to go
over and take a look at the machine.
Client has a very nice eMac running System 10.4.8. When I got there, the
computer was turned off. I asked how it was turned on, and she
tapped the mouse a
couple of times. I said: That's nice. You can do that when the computer is
'sleeping.' But it's obviously turned off right now. (She must have
done a "shut
down" instead of a "force quit" yesterday.) Client had no idea of what I was
saying. I had never had to turn this machine on before, so it took a couple of
minutes to find the "on" switch. It's on the right side of the machine (as you
face the screen), and just behind and below the wire connections. I touched
the "on" switch, and the computer turned on.
So -- what does one charge for turning a client's machine "on"?
I did a couple of other housecleaning things. Added a couple of bookmarks.
Was there about 1/2 hour. I charged a mere $25. She thought it was a
bargain. I
thought it was a joke, but I had to charge something.
I would be curious to hear from others though.
--
E. Riley Casey
Silver Spring MD
301-608-2180 ph
301-608-0789 fx
301-440-2923 shoe phone
Entertainment Sound Production ( http://www.ESPsound.com )
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