I am not a great expert on this, but I have the same problem
time-to-time with Thunderbird. Here's what I do (altho you might
already have tried these with no luck):
First, I reboot the computer -- Windows XP -- twice. Often this solves
the problem. If not,
(2) I unplug the cable modem and the router. Plug the modem back in,
wait a spell, then plug in the router. If this doesn't work,
(3) I exit the firewall. If still not working,
(4) I press the reset button on the router which brings it back to
factory default.
(5) At this point, if it is still not working (happened to me only
once), I go into diagnostic mode. I try restoring XP to an earlier
date; I hook directly to the cable modem without a router; I check the
incoming & outgoing email server settings (and switch them to different
ones); I delete the server settings and reconfigure them; I call my
email provider for help; and as a last resort I uninstall Thunderbird
and reinstall.
I'm sorry that I can't advise more besides these novice instructions. I
am replying only since there has not been a more knowledgeable response
to you posting and wish to help.
Christopher Range wrote:
I am using Netscape 7.2(naysayers and critics please abstain from
saying anything negative about it, please).
I can send but, I can't receive. At first, I thought it was because
of the mess I created by, not shutting down all my programs, before
installing Zone Alarm. I un-installed Zone Alarm. That partially
fixed the problem because, I couldn't even click on the Start menu
without the computer locking up. The other problem was re-doing the
router. I got the router working again. I can view received mail, on
my ISP's website but, still can't download my mail to my computer.
Another PC connected to the Net, via the router cannot access Juno. I
am thinking it is a firewall that is causing the problem but, I need
input from others here, on what the problem might be.
Christopher
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