I would guess that Comcast service, and the way they control or not
control speed, varies widely. Especially where they have bought out
other services.
Out here in the boonies beyond Gettysburg, PA we get a little less than
what Jeff is getting. Plenty fast though. And I can change modems or
routers and the internet is just there. This is an Adelphia
infrastructure that Comcast took over. I think they might be regulating
speed some now, so they can charge more for faster, but it still works well.
In FL we have Comcast as well. But it's a different company, and the
difference in service is night and day. If I change routers, I have to
call them and wait on hold to give them the new MAC #. If I change a
modem, it will take a while finding a tech who knows how to make the
adjustment in their system. And a good tech actually advised me not to
do that because the setting is difficult to change. The service is also
reliably unreliable. At high use times, the internet service often just
dies. Sometimes late morning, but very likely in the evening, especially
at peak tourist season. I've never been able to get them to admit that
there is any problem with their system. They'll happily send out a tech
guy to check the signal, but they are almost never there when the
service is off. They often have told me that the problem is with the
cable in my house and one guy even tried to convince me it was my Mac.
No one seems to hear me when I ask why the service dies at the same time
each night.
I assume that they don't want to spend the money to upgrade a system
that works fine for 9 months of the year, so they just stonewall
everyone during the winter.
Thanks for reading my tedious sad story. Maybe I'll try DSL this year.
My results are here:
http://msiad.visualware.com/myspeed/db/report?id=7566735
It shows very good throughput and QOS. Interestingly, this is a Comcast
circuit.
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