Thanks a lot Tom, I am going there tomorrow to try to fix it.  They
live an hour from me so I plan to go there (Bethesda) and see If i can
apply your approach.  You dont make house calls do you!!!!

On 11/10/07, Tom Piwowar <[EMAIL PROTECTED]> wrote:
> >My dad has a mac mini and my mom has a ibook and both were sharing an Epson
> >stylus printer using an airport modem.  Everything was working fine and they
> >were using Verizon DSL.  Couple months ago they switched to Verizon fios (?)
> >fiber connection, and now the Ibook has lost connectivity with the printer.
> >I went over there to try to help...and now my dad cant print either!!
> >I am at a loss as to what I should try next....I am sure it is some kind of
> >network problem which I have no experience with... My powerbook asks for a
> >password to their network.....and they dont even know what it is!
>
> Step 1 is to get everything to a known state. The Airport modem has a
> reset procedure that will get everything back to defaults. The procedure
> varies from model to model so you will need to look it up.
>
> After you reset the Airport you should be able to go through the standard
> setup procedure and get everything right.
>
> I know that some models have a security freature that only lets you
> change some settings within a few minutes of powering up. You have to
> take this into account when making adjustments or face frustration.
>
>
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Sandra J. Raredon
New home email:  [EMAIL PROTECTED]
New work email:     [EMAIL PROTECTED]

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