Guess o' the day: There's another window or process stealing the cursor. Try closing down all programs before you run setup, especially your anti-virus. Look around behind that window or someplace for another requester trying to get attention.
You can try searching/asking at the MS support groups: http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx#5 Oh, and I don't think that command line trick will work, but I don't think it would hurt anything to try. Have to get the path right. On Dec 24, 2007 12:26 PM, Sheri Scott <[EMAIL PROTECTED]> wrote: > Has anyone ever had a problem entering their product key when activating > a MS product? > > I'm trying to activate Office Home & Student 2007 on my son's laptop, > and the activation wizard will only allow me to enter the first digit of > the product code into the text box. > > This is a legal copy of Office which I purchased w/ the Compaq laptop > from PCMall. > > I've tried copy/pasting the product key from notepad, which enters > -nothing- into the text box. > > This happens whether I try to activate & install directly from the > Office CD or via the Office activation assistant already on the > computer. Tried rebooting, tried in safe mode... > > The only info I've found googling involves the same problem, but with > Works 95: > http://support.microsoft.com/kb/136701 > > The article suggests registering the product the key by using the Run > command. > > If I tried this, would this be the correct syntax? > > *<drive letter>:\msoffice\setup /K"<CD Key Value>" ************************************************************************ * ==> QUICK LIST-COMMAND REFERENCE - Put the following commands in <== * ==> the body of an email & send 'em to: [EMAIL PROTECTED] <== * Join the list: SUBSCRIBE COMPUTERGUYS-L Your Name * Too much mail? Try Daily Digests command: SET COMPUTERGUYS-L DIGEST * Tired of the List? Unsubscribe command: SIGNOFF COMPUTERGUYS-L * New address? From OLD address send: CHANGE COMPUTERGUYS-L YourNewAddress * Need more help? Send mail to: [EMAIL PROTECTED] ************************************************************************ * List archive at www.mail-archive.com/computerguys-l@listserv.aol.com/ * RSS at www.mail-archive.com/computerguys-l@listserv.aol.com/maillist.xml * Messages bearing the header "X-No-Archive: yes" will not be archived ************************************************************************