You should have the option of activating over the phone.  Evidently, the
phone number will appear in the activation process.  At least, here you
should be able to get assistance with the problem.

http://office.microsoft.com/en-us/help/HA012334341033.aspx

"Activation Center numbers are not listed in this article because there are
many numbers, and the correct number for you is based on several factors.
Microsoft software can be obtained under various licenses, including
individual retail licenses, original equipment manufacturer (OEM) licenses,
and volume licenses. Telephone contact numbers vary by license and
country/region. In step 2 of the Activation Wizard, use the number provided
to call the Microsoft Activation Center.

In the Activation Wizard, select the country/region where you reside and
where you plan to use the product.
The wizard provides one or more telephone numbers.

Call the Activation Center.
The customer service representative asks you for your installation ID
(displayed on your screen) and other relevant information. After your
installation ID is verified, you receive a confirmation ID.

In the Activation Wizard, type the confirmation ID in the spaces provided at
the bottom of the screen, and then press ENTER."

> -----Original Message-----
> Has anyone ever had a problem entering their product key when
> activating
> a MS product?
> 
> I'm trying to activate Office Home & Student 2007 on my son's laptop,
> and the activation wizard will only allow me to enter the first digit
> of
> the product code into the text box.
> 
> This is a legal copy of Office which I purchased w/ the Compaq laptop
> from PCMall.
> 
> I've tried copy/pasting the product key from notepad, which enters
> -nothing- into the text box.


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