>The office manager has always specifically wanted to have some big 
>picture time line ability but hasn't known how to best do so.   She 
>asked me because I work in IT but I have never used any such software.
>
>Given those details, which of your previous recommendations do you think 
>would be the best to pursue?
>If they want timeline capability, seems like maybe they need  more than 
>spreadsheets and docs? 
>
I know how to use Project Management software and learned CPM in my 
Operations Research classes in grad school. Despite this I make timelines 
in Excel. I find that all that other project managemebt baggage gets in 
the way. I would use Project Management software for a really big 
project, like building an aircraft carrier, but for normal projects it is 
overkill.

I adjust the spreadsheet's column widths to be the same as the row height 
(looks like graph paper). I then run dates across the top and define 
different stages of the project using rows. I color in different cells 
(or use Dingbats/Wingdings font) to show important dates. I put text 
comments into cells to clarify things. I find this works just fine.

>On the other hand, as they only have Word processor, Excel and basic 
>membership Access database skills, and would be boggled by complex 
>enterprise level software, maybe that is all they can do... ?

That is a very good point. Keep it simple!


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