>That's not true.  It is a free choice and a free market but most people are
>not equipped to make an informed choice.

If "most people are not equipped to make an informed choice" it is almost 
by definition "not a free market." If people make a decision based on 
coercion and fear it is not a free market.

Some years ago I had a client that was given a free choice and embarked 
on an extensive study. They collected data about the brands, what people 
were doing, and interviewed many similar organizations. Then they had an 
interesting epiphany that stopped their research cold. The group manager 
told me "Suddenly we realized that everyone who has a free choice was 
using a Mac."

The selection of a PC is too often driven by fear and coercion. Even 
today I have clients using Macs who are not allowed to connect to the 
corporate LAN because "Macs are insecure" or "Macs are incompatable" or 
simply "we don't support those." People are told that if they get Macs 
they won't be able to read anyone else's files and won't be able to 
collaborate with anyone else at work or "we won't be able to help you".

Now someone making an informed choice would know the above is untrue, but 
as you wrote "most people are not equipped to make an informed choice" 
and hence are coerced into getting the inferior product for completely 
wrong reasons. This is not a free market.

Another group of PC buyers making technically uninformed choices are 
thise with low self esteem. They buy PCs because "that is the standard" 
-- they want inclusion into the group. Buying a PC affirms this. This is 
not a free market.

This is the brilliance of Apple "I'm a Mac - I'm a PC" ads. The 
consistent message in all these ads is that people who buy PCs are dorks. 
The ads are deliberately snarky to put psychological pressure on these 
low self esteem buyers. The ads say "You don't want to be a part of that 
group."

MS's new "I'm a PC" campaign is puzzling to the technically informed, but 
is a direct response to Apple's psychological pressure on low self esteem 
buyers. It says "Look at all these people who have PCs and are not 
dorks." That is why these people are saying things like "and I wear 
glasses" or "and I'm very scared." Ads like this demonstrate that this is 
not a free market

P.S. Has anyone else seen David Pogue's funny Punch and Judy style iPod 
vs Zune vblog?
http://video.on.nytimes.com/?fr_story=ca047c12e105091272b2660a84fc218433fa5
4bd
His conclusion is that features don't count, Zune is a loser because 
everybody buys iPods. However he lists enough iPod features to bury the 
Zune on that count too.

(See I got back to the topic!)


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