I assume that this is a DirecTV TiVo so Comcast has nothing to do with it. If you get a new DVR it won't be a TiVo.
Have you rebooted the machine? Unplug wait a minute and replug. This fixes lots of strange behavior. Try erasing and reentering season passes. If this doesn't help ask over at ( http://www.tivocommunity.com/tivo-vb/forumdisplay.php?f=7). I don't recall ever seeing this mentioned but I don't always read it that closely. My default answer is the hard drive could be on it's way out. This is a pretty easy fix if you are not afraid of screwdrivers- weaknees.com sells prepared upgrade/replacement drives. I've used them myself. I have also prepared my own with a PATA hard drive using instant cake. Not hard either but you need a bit more skill in coppying Linux comands. On Thu, Oct 23, 2008 at 8:31 PM, Larry Sacks <[EMAIL PROTECTED]> wrote: > I figured I'd throw this out to the Tivo devotees and see if anyone has > either heard of this or has a possible solution. > > I've got a Tivo Series II DVR and DirecTV and Comcast basic. > > Sometimes, when I go to watch a program that should have been recorded by > Tivo, I get the bouncing 721 message. 721 means you haven't purchased the > channel. Except, I have. The information I get from Tivo shows it thinks > I'm on the correct channel (that I normally receive) but nothing records. > > I called DirecTV about it (just about every month for close to a year) and > finally got someone who saw I had the home service plan and sent my call off > to a group that said they would look into it. After a few weeks, they > called back and said they couldn't find a problem with the signal being sent > to my receiver but to call them back to schedule a tech to come out to > replace the DirecTV box (that'd be my 4th box and make sure everything was > connected correctly (it is)). Except I was out of town on business and > figured it could wait until I got back to call. Apparently DirecTV doesn't > think so as they closed the ticket and no amount of anything got them to > agree to reopen the ticket, so now I have to go back through *all* the BS > stuff to get them to even listen to me. > > I've been putting that off since it was just so much fun all the other > times. > > But what I noticed last night is the Tivo was set to record Channel 249 and > it thinks it did. But when the program started to play back, I saw it had > instead tuned in Channel 649 and I got the bouncing 721 message. > > I've also had a problem where I've tried to change channels through the > guide (highlight a show and press <select>) but instead of changing to say > channel 296, it changes to 9 or 2, 6, 29, or 96. When I've called Tivo > about it, they've been receptive but not very helpful - suggesting I need to > reposition the IR sensors, but that doesn't resolve the problem. > > Has anyone else had anything like this happen? Is there any luck or secret > to get DirecTV or Tivo to actually want to resolve a problem? > > Thanks, > > Larry > > > ************************************************************************* > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > ************************************************************************* > -- John Duncan Yoyo -------------------------------o) ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
