> Is this true for _all_ kinds of users, e.g. basic users (produce/edit > only "simple" documents), intermediate users, and advanced users (use > all sorts of bells and whistles in the application? Is this true for > both folks who "spend all day" working with Word documents, and those > who use Word once a month or less? If you know where all the features > you need are located in the old program, and use Word only once a month > (e.g., as the secretary of some board to prepare minutes, or whatever), > the time taken to get used to the new interface is a huge requirement. > Most good applications have the option of using a legacy interface for > the application.
Well, nothing is true for "all" users. :) I certainly didn't see any "huge" investment in figuring out the new interface. It seemed pretty simple to me. I mean, what is it, really? It amounts to a powerful custom toolbar for each major area of functionality. That seems sensible. The inference from the messages here seems to be that because there are old users, the interface of a product can't change, even though new users are coming online constantly. I don't get it, to be honest. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
