l�rdagen den 11 oktober 2003 12.14 skrev Simon Oosthoek:
> On Sat, Oct 11, 2003 at 12:53:47AM +0200, guran wrote:
> > I think that this thread should be read in two steps:
> > 1   There is a problem for newbies to know 'programs'.
> > 2   How best to fix i.
> >
> > My proposal is a Howto that is linked to all installed programs doc and
> > for the rest calls mc to read all docs directly from the rpms on discs.
>
> Most people don't want to read documentation (only geeks want to know how
> things work, other people just want stuff to work), that's the problem with
> all newbies.
>
> The outcome of the newbie problems is:
> 1) the newbie wants to find out how stuff works or can be done more easily;
> this is the newbie geek.
> 2) the newbie doesn't know how stuff works and just tries every thing
> she/he knows from before (read: windows/mac/???); this is the adventurous
> user. 3) Whoa, everything is different, the newie just gets scared and
> wants his/her mommy (read: windows/mac/??). This is the hard to help
> category.
>
> The 1st category is already very happy with the way things are. (Actually,
> the more difficult the better, since that makes you cool (NOT!)
>
> The 2nd cat. can be helped by adding tips and intuitive interfaces.
>
> The 3rd cat. needs intensive guidance and support during a longer period to
> get used to the new and improved environment ;-)
> This is also a category user that, once converted, never wants to go back.
>
> The 1st and 2nd category should be accomodated in Mandrake's Linux (IMHO).
> The 3rd category is beyond mere interface aids, they need someone next to
> them while learning.
>
> Documentation is fine, but know that you're writing it for yourself/us
> (assuming most cookers are in cat. 1 ;-)
>
> Obviously, this is my view on the world, I could be wrong...
>
>
> /Simon

Very good analysis - Thanks
guran
-- 
Mandrake Linux Cooker 9.2 kernel-2.4.22.10mdk-1-1mdk VERSION:20030924 21:50

Only in a society that has 'a priori' defined what is the truth
can the result from the evolution of life be defined false.


Reply via email to