In message <[email protected]>, at
12:51:14 on Tue, 28 Jan 2014, Jim Reid <[email protected]> writes
For the general public, I'd expect most governments and regulators would
look to market forces to solve the issues around DNS robustness, just
like they tend to rely on market forces to deal with the good and bad
ISPs/hosting companies/registrars/etc. Some punters will pay a premium
to get a better, more robust service. Others won't.
I agree that many governments and regulators don't currently address the
issue of deficient service from telecoms providers. The first step is
for there to be an acknowledgement that such a thing as deficient
service exists (for example is a provision of one non-redundant NS in
any sense "fit for purpose", let alone "complying with industry best
practice").
If we can agree (here on this list) that there are many telecoms
providers who either lack clue because they've cut costs by employing
clueless staff, or have taken a commercial decision to deliver a
clueless service, then that's one small step on our long journey.
I imagine that such deficiencies are as frustrating to conscientious
service providers as they are to the public, as it tends to create a
"race to the bottom".
--
Roland Perry
