>Robert Pfister [EMAIL PROTECTED] wrote: >> I've got some users that keep adding singlequotes to their usernames. >> I'm not sure how they manage it, but I suspect they are cutting & >> pasting from outlook, or something. >> >> The result is, of course that '[EMAIL PROTECTED]' isn't the same as >> [EMAIL PROTECTED], as the ' is seen as a valid eMail character. >> >> How can I filter, and correct these across the board? I have users >> that think that the eMail server is horked up, down, busted, etc, and >> cause me grief. >> >> Any ideas?
>Julian Mehnle writes: >Educate your users. (I mean it. I'm doing that all the time, and my users accept it.) >At my bank's ATM, I can't just type a # before and after my PIN number and then complain to the bank that the >ATM isn't working... I am certainly doing that where I can, but it isn't the best attitude to service my customer with. I don't believe people are typing this quote in themselves. (Not that there aren't people that stupid). I think it comes from 1 or all of the following scenarios: * blackberry/webmail/exchange messages that addresses are munged by outlook /outlook express via "reply-all" * outlook auto-completion, possibly from when they were using some other eMail * cut/paste from other messages * subsequent reply-all on a message where these are already munged, and the person didn't notice. It is an interesting deterrent to make people check each and every address in a bazillion people reply-all, but still not a suggestion my users would tolerate. The analogy from the end-users viewpoint would be if they swiped an ATM card in a reader, they shouldn't have to edit the account number on the keypad before entering the pin. Any technical solution to this? ------------------------------------------------------- This SF.Net email is sponsored by: Sybase ASE Linux Express Edition - download now for FREE LinuxWorld Reader's Choice Award Winner for best database on Linux. http://ads.osdn.com/?ad_id=5588&alloc_id=12065&op=click _______________________________________________ courier-users mailing list [EMAIL PROTECTED] Unsubscribe: https://lists.sourceforge.net/lists/listinfo/courier-users
