Geoff Soper writes:

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2009/5/1 Ben Kennedy <<URL:mailto:[email protected]>[email protected]>
   Geoff Soper wrote at 9:08 PM (+0100) on 5/1/09:
>I'm afraid I'm a novice at this, I have restarted the VPS but can you
   >advise how I should restart the IMAP service and where the logs may be?
I don't know how Plesk works; I gather it's a web-based UI wrapper
   around general server admin?  I guess you'll have to contact your
   hosting service, since presumably that's what their tech support is for.
If "restarting the VPS" implies a full reboot of the virtual slice and
   all its services etc., then IMAP should have come back up as well.
   Sounds like something is amiss.
-b


I'm pretty sure something is amiss but their support is dreadful. Slow and not very effective. This has been down for almost 48 hours, hence my taking matters into my own hands! This is the last straw and I'll be leaving them as soon as I research a better alternative.
However, in the short term I need to get this back up...

Well, if you get a shell, try looking for the imapd.rc script. It's probably in /usr/lib/courier-imap/libexec/imapd.rc, but you can try looking in another place. If you find it, run 'imapd.rc start', and see what happens.


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