I think community and profit are two different and perpendicular
dimensions, not part of the same continuum. Imagine a graph with
Importance of Community on the vertical and Importance of Profit on
the horizontal. Places that have wifi hotspots as an inducement for
people to come to their regular business (e.g. Starbucks) would be in
the lower right quadrant, high profit and low community. A local jelly
group or the people here would be in the upper left, low profit but
high community. City wifi programs (not in it to make any money, not
in it to bring a community together, yet still providing enabling
services) would fall into the lower left quadrant. The question, then
is whether you can get into the upper right where both profit and
community are important.

I don't know if you can get there providing only coworking space (it
kind of sounds like not) but maybe if you provide some other goods or
services that can provide a symbiotic relationship with the coworking.
For instance, a coffeeshop/coworking space can work together; people
used to the coffeeshop-with-wifi model can be attracted to the
community and comaraderie of your coworking, and your coworkers can
provide a ready pool of customers for coffee and snacks. By the same
token, I think your web/social media business could complement your
coworking community since some of your coworkers may be independent
businesses that might need web design services, etc. Someone else
pointed me to Cubes & Crayons who have coworking plus daycare services
for work-at-home parents. Or coworking could combine with a Mail Boxes
Etc.-type business that provides these independent businesses with
mail and shipping services.

I think the key to being a profitable coworking entity is to think
about what other goods and services the coworking community is in the
market for and find a way to fill one or more of those demands. If you
can find one that appeals to the general public as well, the two
aspects of your business ideally will reinforce each other, or at
least one could subsidize the other.


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