I want to touch on the point of converting drop-ins to members. It's not automatic, but if you're smart about it, you can really make drop-ins a huge recruitment opportunity.
I'm in a story-telling mood, so you all get the brunt of it. Last friday, we had a drop in come by, grab a desk, the usual story. I introduced myself around 10am and mentioned, "hey, we're having a new member lunch today...no big deal, just a bunch of people going to lunch together, hang out away from the desks...you should come!". He said something to the effect of, "wow, I picked the right day to be here". I said, "actually..the right day is thursdays...those are the days that Dana bakes cupcakes and brings them in for people to try". I don't know if he believed me. Not only did he come to lunch, but he met a bunch of his soon-to-be coworkers. He bonded. Unicorns, puppies, lollipops. On monday morning, he reserved a desk again, with a note "I want to do a lite membership, friday was awesome". Today, he came up to Dana and I and said, "I can't work from home anymore. I need to go full-time." This is obviously an isolated incident, but I think it illustrates what happens when you spend that bit of time with a drop-in and make it clear to them that "this could be their clubhouse, too". Better yet, if it wasn't me, it would have been another one of our full time members who went over, introduced themselves, and invited him to lunch. -Alex -- ----- -- ----- Alex Hillman im always developing something digital: [email protected] helpful: www.unstick.me visual: www.dangerouslyawesome.com local: www.indyhall.org On Fri, Aug 21, 2009 at 12:10 AM, Jerome Chang <[email protected]>wrote: > > We at BLANKSPACES have a surprisingly [to me] high # of what we call > "walk-ins", that is, those who just rent for a day or a few hours, or > even a few hrs each week for a few weeks. That "retail" side of this > concept has really shown me the need for these conference/offsite > business centers. > > As for random "drop-ins" - I'd say no more than 5/day however, if that > answers the original question. > > > Jerome > ______________ > BLANKSPACES > "work wide open" > > www.blankspaces.com > 5405 Wilshire Blvd (2 blocks west of La Brea) > Los Angeles, CA 90036 > 323.330.9505 (office) > > On Aug 20, 2009, at 1:17 PM, Eric Marden wrote: > > > > > > > On Aug 20, 2009, at 11:07 AM, Tara Hunt wrote: > > > >> Without drop-ins, Citizen Space would be boring IMO. We have always > >> allowed for free drop-ins because they bring energy to the space. > >> Even with 12-20 permanent residents, we find that only a few are > >> there at a time. And their time is justified and made more exciting > >> by the fact that we have between 5-10 drop-ins per day. I can't > >> imagine our space without the drop-ins. We've added a tip jar, which > >> regular drop-ins pop a couple of bucks into now and then, but nobody > >> is obligated. > >> > >> T > > > > > > > > Actually, that is pretty amazing. The only time I've been to a space > > (Brikolodge, Miami, FL) with that many drop-ins in one days was during > > FOWA last year and all the drop-ins were from Orlando and there with > > me. Good Work, Tara. > > > > > > > > - Eric Marden > > . . . . . . . . . . . . . . . . . . . . . > > http://ericmarden.com > > > > > > > > > > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/coworking?hl=en -~----------~----~----~----~------~----~------~--~---
