Citizen Space also benefits from the "no option but open" layout. And I, too, echo what Alex et al have said here. With three of our defining principles pointing to open space (openness, collaboration and community), I wouldn't have it any other way. This is also one of those instances where "listening to the customer's wishes" is trumped by the need to craft a culture. As many have said, there are some people who aren't suited to a coworking environment and that is okay. :)

Sent from my iPhone

On Feb 4, 2010, at 11:39 AM, Heidi <[email protected]> wrote:

I agree Alex - we'll spoken.  This has been our experience at
SmartOffice, Flower Mound Texas.

Heidi

On Feb 3, 8:41 am, Alex Hillman <[email protected]> wrote:
I'd also point out that, anecdotally, I've seen spaces have to work much harder to fill coworking when they offer both options (private offices and open coworking layouts). The problem, I think, is that private offices are
familiar, and people will gravitate towards the things that are most
familiar to them.

Culturally, giving people a chance to even see a familiar option inhibits their ability to walk into a coworking space open minded...something that we've found helps get people acclimated to the "different" ways of working. Anything you can do to make the first moments of seeing your workspace be strikingly different, to elicit the "ok, I'm ready for anything today" feeling from your new prospectives will mean they are likely to get more out of their first day, and more likely to join as coworkers that contribute to
the culture of the space that you're trying to engender.

There's some chaos that comes with open spaces, and they aren't for
everyone. We do turn people away who are looking for private offices. But we've also tried having private offices and the value their inhabitants added as contributing members of the coworking community were much lower
than the average.

From a business perspective, since that is worth considering,...open
floorplans also mean more flexibility and therefore opportunity for revenue. Offices have a fixed price, a market value that's hard to change in your members' eyes. Even if you're introducing all of the "warm fuzzies" of
coworking, a desk is still only worth a certain amount.

Whereas coworking space and open, flexible floorplans provide an opportunity for creating new price points. Flexible space means that optimizing for growth is much easier. And finally...while anchor members are important for establishing your revenue base, having flexible desk options means that so long as you can fill them, your revenue potential per flex desk is likely to be higher than your anchor desks! In our case, a flex desk has a maximum revenue potential of $300/month (our most expensive monthly plan). But a flex desk with a basic member at it every day is has a potential of $600, and a flex desk with a drop in at it every day has a potential of $1000.

-Alex

/ah
indyhall.org
coworking in philadelphia



On Wed, Feb 3, 2010 at 4:38 AM, David Troy <[email protected]> wrote:
Yes, I need to put in a big vote for "open" here as well. Walls are
barriers to culture. To the extent that you want coworking to engender
common culture, you want it to be able to flow freely.

We have two large rooms, and two small offices that hang off the one
largest room. Invariably people want to be in the large main room because that's where the energy is. The folks in the two offices are constantly poking their heads out to be a part of what's happening in the main area.

The secondary room is more of an overflow room at this point and it only gets used occasionally or for meetings. If it was used every day all the time, it would invariably have a different cultural "feel" to it than the
main room.

IndyHall, in its version 1.0, had two floors and Alex has remarked that the main floor and the mezzanine folks had two different cultures; not vastly
different but enough to notice.

That all said, Beehive Baltimore's space is something we took over as-is. If we get the chance to design our own space, it'll be primarily open space
with perhaps a couple of meeting areas and possibly some tiny spaces
appropriate for phone calls.

If you're doing nothing but private offices I think it devolves into being
executive suites pretty quickly, and that's a different thang.

Dave

--
Dave Troy
Organizer
Beehive Baltimore

On Wed, Feb 3, 2010 at 3:41 AM, jesse <[email protected]> wrote:

Open. We've got 20 dedicated desks in a large open plan space.
Probably self-selecting, but the folks here seem happy with it. Easier
to start or join a conversation with neighbors, and lots of energy
seeing other people excited and working on their projects.
Occasionally we have bizarro moments where it seems like everyone is
on a phone call with a client, but usually it paces out fine.

The fact you would also have dedicated private space for meetings and
private calls is valuable.

Jesse

- - - - - - - - - - - - - - - - - - - -
Jesse Taggert
Citizen Space
San Francisco, CA
http://citizenspace.us
@citizenspace

On Feb 2, 1:43 pm, Mike Pihlman <[email protected]> wrote:
OK, we have a chance (as our 1 year anniversary approaches) to move to the office space next to ours. Ours has a nice open area maybe 12 x 12 (The Patio). The rest of the space has a hallway with offices 5 of them on either side, and storage. I took the doors down on the left side to encourage openness, but, use the right side offices (with doors) for
cell phone use, private meetings, etc.  See floorplan here:
http://www.tracyvirtualoffice.com/cool-links/floorplan/

The next door space has three offices (the same as the old space on the right) that can be used for meetings, cell phone etc, but the rest of the space is wide open. The space looks and feels huge even though it
is "only" 200 sq ft larger.

Our (mostly gut) feeling is that the open space would be better. But, I
was wondering if you had advice or thoughts?

Thanks, Mike

--
Mike Pihlman
TracyVirtualOffice
"A Coworking Community"
95 W. 11th Street, Suite 203
Tracy, CA 95376
Mobile: 209-608-4340
Web: TracyVirtualOffice.com
Twitter: @TracyVirtOffice
Skype:  tracyvirtualoffice1

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