This is an interesting conversation - I've seen a lot of pricepoint
replication as new spaces emerge. That is to say, people pick price points
based on what other spaces charge rather than what their members (or
potential members) value. This affects price points, functional offerings,
locations, and more.

I'm very interested in how people are coming to develop their membership
models and their price points.

For reference, we developed ours based on a blend of inspiration from a
variety of sources, but almost all were introspected from our community's
interests. We continued to offer the same 3 levels - basic, lite, and full
time - along with drop-in (which almost always turns into a basic membership
for us) for the last 3 and a half years, only recently adding one more level
called a "Six Pack" after a number of our basic members were coming in ~6
times a month and we wanted to cut down on paperwork for them and for us.

I gave a presentation a couple of weeks ago on finding markets/audiences
before building a business (the "build the community first" approach for
other businesses, essentially).

It covers a lot of ground but it also covers where price points come from
when there isn't a relevant point of reference to copy.

Obviously the slides miss out on the rest of the content context, but if
anyone sees anything particularly interesting and wants to know more about
what it means, I'd be happy to answer any questions.

http://www.slideshare.net/alexknowshtml/competitive-analysis-finding-a-market-fit-from-the-start

-Alex


/ah
indyhall.org
coworking in philadelphia


On Sun, Feb 27, 2011 at 3:17 PM, Jeannine <[email protected]>wrote:

> +1 to Angel, I have recently taken my standard pricing down from my
> website as nobody actually wants the "standard package" except drop
> ins.  I stil have membership levels, but they are more about what the
> options are than about how much it costs.
>
> And I do indeed have more than enough pages to change if the pricing
> changes.  Lately unless it's mandatory I just say "call me".
>
> Jeannine
>
> On Feb 27, 6:47 pm, Angel Kwiatkowski <[email protected]> wrote:
> > Looks like great progress is being made. That's awesome! I'd actually
> > prefer to not have options from which to pick for membership levels.
> > These types of check boxes are what frustrate the heck out of me with
> > current desk sharing sites. It might make more sense to let people
> > input $ranges or similar OR just have that field link out to the
> > space's rates page. Most sites I've seen have a page that lists their
> > different membership levels. Also, it's one fewer place that space
> > owners have to maintain their data. I think I've changed my membership
> > offerings at least 3 times in the past year (not saying that's a great
> > biz practice) but it was my reality as I tried to respond to market
> > needs.
> >
> > I'd concentrate data collection around the types of people/
> > personalities in the community and less on the price. People hardly
> > ever inquire first about price. They inquire about people and
> > community first----almost always....even if they aren't aware that's
> > what they're doing. Just looking at my analytics tells me that people
> > hit and stay longer on the pages that have faces on them. They almost
> > always spend the least amount of time on and bounce off the membership
> > rate page as if it's the last page they visit on the site.
> > -Angel
> >
> > On Feb 26, 5:12 pm, Jonathan Yankovich <[email protected]>
> > wrote:
> >
> >
> >
> >
> >
> >
> >
> > > Hi All,
> >
> > > I'm working on adding more metadata to coworkingregistry.org and one
> of
> > > the things we identified was having rates information for various
> > > membership levels.  Now, I KNOW that each facility has different
> > > membership levels that offer different levels of service, access, etc,
> > > but for the purposes of standardization and communication, I'd like to
> > > identify some common membership levels.
> >
> > > Currently, when I look at most spaces' web sites, I see the following
> > > levels:
> >
> > >      1) Drop-In - A one-day pass to work while the space is open, like
> a
> > > 9-5 Hotdesk member but for one day.  (No storage.)
> >
> > >      2) Hotdesk 9-5 - Access to a desk/chair/resources every day that
> > > the space has open hours.  No key.  Bring your laptop, take it when you
> > > leave.  "Leave no trace" coworking, unless a project locker is
> provided.
> >
> > >      3) Hotdesk 24/7 - Access to a desk/chair/resources as well as a
> > > key/card/code so you can access the space whenever you want.
> >
> > >      4) Permadesk - Your own established desk with whatever storage is
> > > provided.  Commonly you might leave a laptop or desktop computer at
> your
> > > desk.  Permadesk generally includes 24/7 access (key/card/code).
> >
> > > There are generally higher "tenant" or "anchor tenant" types of
> members,
> > > but these are usually custom/contract relationships and not something
> > > that needs advertising.  It might be valuable to have a "Looking for
> > > anchor tenant" option on coworkingregistry, but saying more than that
> is
> > > probably not necessary.
> >
> > > So what does everyone think of these 4 general levels of membership?
> >
> > > Are these good names, or are there better names for these things?  Do
> > > these names translate well into other languages?
> >
> > > Remember that the exact offering will vary from space to space in terms
> > > of the hours of availability, additional amenities, access to
> > > meetup/conference room spaces, and so on.  I dont propose that we try
> to
> > > agree on those, or get spaces to change what they offer.  What I'm
> > > trying to establish is a few general/base levels of membership that we
> > > can use to talk about membership across spaces in a general way.  For
> > > example, everyone generally knows what a day-pass or drop-in is.  Does
> > > this make sense?
> >
> > > See you in Austin,
> >
> > > --
> > > -Jonathan Yankovich @tronathan
> > > Community Advocate, Madison Coworking
> > > Preferred contact:
> > > 1. skype: jonathanyankovich
> > > 2. twitter: tronathan
> > > 3. gtalk/email: [email protected]
> > > 4. phone: (608) 513 2012
> > > more info:http://coworkingregistry.org
> > > more info:http://madisoncoworking.com
> > > please follow @tronathan @coworkregistry @coworkmadison
>
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