This is where our "basic membership" has come in handy. Most people who duck
out for a month or two of known "away time" almost always downgrade to basic
membership. This keeps them in the loop, and they have a constant reminder
that we're here for when they're ready.

Rollover days and whatnot become confusing quickly, and in a way, reward
non-participation.

We added our first new membership level in 3 years at the beginning of the
year because lots of people asked for it (6 days a month, use 'em anytime) -
and not surprisingly to me - only 3 or 4 people are using it compared to the
many who asked for it.

-Alex

/ah
indyhall.org
coworking in philadelphia


On Tue, May 3, 2011 at 9:51 AM, Bianca Rico <[email protected]> wrote:

> As we continue to grow we have been receiving more requests for different
> membership plans. I was hoping to get some information on those coworking
> spaces that have flexible plans such as purchasing allotted days or hot seat
> plans where members can rotate the membership between themselves and another
> employee, or something along those lines. Currently we have monthly
> membership plans. Our members are set up on recurring payments so we aren't
> hunting anyone down for checks. It seems to work out much easier for
> accounting, and the members seem to prefer it as well. Recently though, some
> members have been leaving and coming back because they do not want to pay
> for a month that they are not using. Its awesome that they all come back but
> we want to make it easier for them instead of canceling and signing up
> again. Any suggestions?
>    We had one thought of Roll over days monthly plan, but a member
> suggested that would just be the same as the original monthly plan , they
> would feel obligated to use their extra days. These things can get confusing
> so I thought I would just ask everyone here :)
>
> --
> Sincerely,
> Bianca Rico
> Client Services
> MiamiShared.com
> Tel: 305-929-8688, ext. 143
> Fax: 305-397-1250
> http://www.miamishared.com
>
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