Our office manager knows that if a lite member is in more than 3 days in a week it's not a huge deal unless it becomes a habit...and then we just mention it to them. Like Angel said, encouraging rather than discouraging participation is a more valuable stance long-term than nickel and dime-ing people for their days.
-Alex /ah indyhall.org coworking in philadelphia On Tue, May 3, 2011 at 2:50 PM, Angel Kwiatkowski <[email protected]>wrote: > Our memberships are set up by days per week but billed monthly so if > they travel and miss a few days they can use them up in the same > calendar month. I don't roll over into future months b/c I also think > it discourages regular participation. I also create custom plans when > people need it. Once it's entered in to Quickbooks, it's no big deal. > About 1/4 of my members are on plans that I never advertise yet those > members account for 1/3 of revenues. Maybe I should rethink my plans. > Anyway, I say-stay flexible, be honest and encourage participation. > > Angel > > > > On May 3, 9:04 am, Jerome Chang <[email protected]> wrote: > > Same here. Lots of requests, but not many actual purchases. These > interested parties are usually already very reluctant to get office space, > so they negotiate for the lowest rates that basically match our monthly > rates, then they also want to both accrue those hours, and be assured they > get a seat when they just show up. I'm sorry, but that's just delusional. > > > > That said, our booking system can handle rollover hours easily so we > offer it. > > As for sharing a membership, that actually is popular here and our system > can also accommodate that easily. > > And for leave of absences, we will honor their requests on a case-by-case > basis, and again, our system can easily "suspend" said account. FYI, if > someone wants a month absence from their dedicated desk, they might lose > that desk if someone else wants it. > > > > Jerome > > ______________ > > BLANKSPACES > > "work FOR yourself, not BY yourself" > > > > www.blankspaces.com > > 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036 > > 1450 2nd Street (@ Broadway), Santa Monica, CA 90401 > > > > 323.330.9505 (office) > > > > On May 3, 2011, at 7:08 AM, Alex Hillman wrote: > > > > > > > > > > > > > > > > > This is where our "basic membership" has come in handy. Most people who > duck out for a month or two of known "away time" almost always downgrade to > basic membership. This keeps them in the loop, and they have a constant > reminder that we're here for when they're ready. > > > > > Rollover days and whatnot become confusing quickly, and in a way, > reward non-participation. > > > > > We added our first new membership level in 3 years at the beginning of > the year because lots of people asked for it (6 days a month, use 'em > anytime) - and not surprisingly to me - only 3 or 4 people are using it > compared to the many who asked for it. > > > > > -Alex > > > > > /ah > > > indyhall.org > > > coworking in philadelphia > > > > > On Tue, May 3, 2011 at 9:51 AM, Bianca Rico <[email protected]> > wrote: > > > As we continue to grow we have been receiving more requests for > different membership plans. I was hoping to get some information on those > coworking spaces that have flexible plans such as purchasing allotted days > or hot seat plans where members can rotate the membership between themselves > and another employee, or something along those lines. Currently we have > monthly membership plans. Our members are set up on recurring payments so we > aren't hunting anyone down for checks. It seems to work out much easier for > accounting, and the members seem to prefer it as well. Recently though, some > members have been leaving and coming back because they do not want to pay > for a month that they are not using. Its awesome that they all come back but > we want to make it easier for them instead of canceling and signing up > again. Any suggestions? > > > We had one thought of Roll over days monthly plan, but a member > suggested that would just be the same as the original monthly plan , they > would feel obligated to use their extra days. These things can get confusing > so I thought I would just ask everyone here :) > > > > > -- > > > Sincerely, > > > Bianca Rico > > > Client Services > > > MiamiShared.com > > > Tel: 305-929-8688, ext. 143 > > > Fax: 305-397-1250 > > >http://www.miamishared.com > > > > > -- > > > You received this message because you are subscribed to the Google > Groups "Coworking" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > [email protected]. > > > For more options, visit this group athttp:// > groups.google.com/group/coworking?hl=en. > > > > > -- > > > You received this message because you are subscribed to the Google > Groups "Coworking" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > [email protected]. > > > For more options, visit this group athttp:// > groups.google.com/group/coworking?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Coworking" group. 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