Fun stuff! Yes, we track this stuff in Nadine and have some staff facing stats pages that show us some basic data. I'd love to dive deeper and I'm always trying to recruit data nerds that want to help develop new views into our historical data. One page we have now lists how long everyone has been a member and it's pretty fun to see how long some of our members have been here. I hesitate to expose this as a member facing tool as I don't want it to be misunderstood as "rank". We don't even highlight what kind of members people are as all members are equal in our eyes. Also staff pages can be ugly and clunky and still expose the data. That said we are looking into member facing data pages both based on their own usage and the community as a whole.
Lifetime value... that's all sorts of complex to calculate much less communicate... Jacob --- Office Nomads - Individuality without Isolation http://www.officenomads.com - (206) 323-6500 On Tue, Apr 1, 2014 at 2:27 PM, Alex Hillman <dangerouslyawes...@gmail.com>wrote: > As the business aphorism goes, it's a lot easier to keep an existing > customer than it is to get a new one. > > I know there are a variety of systems out there that people are using, I'm > wondering if anyone is actively keeping track of things like churn and > member lifetime value? > > I know that most people are more focused on attracting new members, but I > wonder who is tracking member lifetime lengths, and how? > > -Alex > > > > > > > > > -- > > /ah > indyhall.org > coworking in philadelphia > > -- > Visit this forum on the web at http://discuss.coworking.com > --- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to coworking+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
