Alex, using Deskworks, our software for managing cowork spaces, the 
Membership Report automatically gives you join date and current status, can 
include active and/or inactive and deleted members. The report can be 
pulled as a .csv (or a pretty pdf), so it's easy to see (or graph or 
auto-count) your membership trends. Also easy to add a termination date, so 
you can measure membership term lengths. In fact, thanks! I think we'll put 
that on the development schedule right now!

On Tuesday, April 1, 2014 2:27:06 PM UTC-7, Alex Hillman wrote:
>
> As the business aphorism goes, it's a lot easier to keep an existing 
> customer than it is to get a new one. 
>
> I know there are a variety of systems out there that people are using, I'm 
> wondering if anyone is actively keeping track of things like churn and 
> member lifetime value? 
>
> I know that most people are more focused on attracting new members, but I 
> wonder who is tracking member lifetime lengths, and how?
>
> -Alex
>
>
>
>
>
>
>
>
> --
>
> /ah
> indyhall.org
> coworking in philadelphia
>  

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