I'm about to go the opposite direction as Aaron did. In the next week or so I'll be swapping out my Meraki APs for Ubiquiti. I've had issues with the Meraki cloud controller not being accessible and, despite being configured otherwise, the APs prevent anyone from getting on WiFi when that happens.
Back to the UniFi question, I'd like to know what model of the UniFi APs you're using to see if the problem is on a specific model or if it's across their entire product line. As a way of troubleshooting situations where WiFi is up but Internet connectivity appears to be down, I have our music system connected to the Internet via ethernet cable. This lets me do a quick check when someone asks if the internet is down. If I can hear music, the problem isn't with our router, modem, or our ISP. That narrows it down to WiFi or their machine. *Glen Ferguson* Phone: 301-732-5165 Email: [email protected] Website: http://coworkfrederick.com Address: 122 E Patrick St, Frederick, MD 21701 On Thu, May 21, 2015 at 8:43 AM, Aaron Schaap <[email protected]> wrote: > Yea, we had that same problem here at The Factory (workthefactory.com). > There's some discussion that happened earlier over at > https://groups.google.com/forum/#!topic/coworking/e8lywtX02h8 as well. > > I was a huge fan of Ubiquiti until I started experiencing this problem and > ended up switching to http://meraki.cisco.com. I wasn't able to narrow > down the problem but most people end up rebooting on a schedule (which > seems lame). > > > > > ------------------------------ > Aaron Schaap > > The Factory - www.workthefactory.com > @schaapy and @coFactory > > > On Wednesday, May 20, 2015 at 6:00:39 PM UTC-4, Bryan Boyer wrote: >> >> Hi all- >> >> Apologies for the hyper specific question, but I know a lot (some?) >> people here also use Ubiquiti Unifi access points like the ones we run at >> Makeshift Society Brooklyn. I'm hoping a similar installation at another co >> working space may lend clues. >> >> We have a simple network with four APs providing wireless service. A >> Sonic Wall creates the network and hands out IPs. >> >> We've had issues every so often, but seems more frequent now, where the >> APs go offline for a few minutes. Eventually the APs come back and are >> adopted again. During the outages there's no drop in Wifi signal but the >> connectivity to the internet disappears. >> >> We don't have a permanent controller and don't use any of the features >> that require one. Could the lack of controller be the problem? Other ideas? >> >> I've been searching the Ubiquiti forums until my fingers bleed and have >> yet to find any good answers, so I appreciate any insights. >> >> -bryan >> >> +1 805 712 0311 >> @bryanboyer > > -- > Visit this forum on the web at http://discuss.coworking.com > --- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
