Great observations Miguel!

A few more details about our setup which might also contribute to us not
having the issues others describe:

- We have 6 Unifi UAP-PROs
- They comfortably serve ~100 devices in total per day.
- I don't think we've ever had more than 30 clients on one AP in a day -
usually it's under 20 per AP.
- The size of our space is ~2,900 sq ft
- Here's a screenshot from our controller showing the locations of our APs:
https://www.dropbox.com/s/0fpc6k0875xs31e/Screenshot%202015-05-24%2017.38.01.png?dl=0

Two of the best features of these APs are:
1) They are relatively cheap
2) You can't have too many - they regulate their own power levels and
channels so they don't interfere with each other.

As a rule of thumb I'm thinking a minimum of one AP for every 10 desks plus
one for every 2 meeting rooms.

Jon

PS You might notice from the screenshot that one of our APs is currently
offline. It turns out it's been accidentally unplugged. There's so much
redundancy in our network that we'd not noticed for a week - the logs show
it went offline on 15th May.




On 24 May 2015 at 17:15, Bryan Boyer <bryanbo...@gmail.com> wrote:

> Glen, smart move with the music on wired connection to suss out where the
> issues are. To your question, we only have AP Pros, so that’s where the
> issue has been.
>
> Miguel, you’re making me think maybe we have too many devices on one AP. I
> figured that the AP would refuse new devices but allow all of the current
> ones to continue. But if you’re suggesting that the AP gets overloaded and
> freaks out, that could be our issue.
>
> -bryan
>
> ---
> +1 805 712 0311 (NYC, usually)
> @bryanboyer
>
> On May 24, 2015, at 5:59 AM, Miguel Calero <mig...@cosfera.es> wrote:
>
> I am really a fan for the Unifi AP and we use at coSfera (
> http://www.cosfera.es) since the very beginning. First with a pfsense,
> then with a Mikrotik as router. First with a physical machine, now with an
> EC2 Amazon instance as controller.
>
> The problems we have experienced with the APs that caused our wifi go down
> were caused mainly by my own laptop being a controller (so everytime the
> laptop gets connected to the internet the APs were provisioning), POE
> cables failing (we switch cables and everything went ok), two many devices
> per AP (more than 30 and you'll begin to experience problems) and router
> running out of memory (caused by a captive portal, so we switched to the
> mikrotik).
>
> Hope its help!
>
>
> El jueves, 21 de mayo de 2015, 15:20:19 (UTC+2), Glen Ferguson escribió:
>>
>> I'm about to go the opposite direction as Aaron did. In the next week or
>> so I'll be swapping out my Meraki APs for Ubiquiti. I've had issues with
>> the Meraki cloud controller not being accessible and, despite being
>> configured otherwise, the APs prevent anyone from getting on WiFi when that
>> happens.
>>
>> Back to the UniFi question, I'd like to know what model of the UniFi APs
>> you're using to see if the problem is on a specific model or if it's across
>> their entire product line.
>>
>> As a way of troubleshooting situations where WiFi is up but Internet
>> connectivity appears to be down, I have our music system connected to the
>> Internet via ethernet cable. This lets me do a quick check when someone
>> asks if the internet is down. If I can hear music, the problem isn't with
>> our router, modem, or our ISP. That narrows it down to WiFi or their
>> machine.
>>
>>
>> *Glen Ferguson*
>> Phone: 301-732-5165
>> Email: gl...@coworkfrederick.com
>> Website: http://coworkfrederick.com
>> Address: 122 E Patrick St, Frederick, MD 21701
>>
>> On Thu, May 21, 2015 at 8:43 AM, Aaron Schaap <aa...@elevatorup.com>
>> wrote:
>>
>>> Yea, we had that same problem here at The Factory (workthefactory.com).
>>> There's some discussion that happened earlier over at
>>> https://groups.google.com/forum/#!topic/coworking/e8lywtX02h8 as well.
>>>
>>> I was a huge fan of Ubiquiti until I started experiencing this problem
>>> and ended up switching to http://meraki.cisco.com. I wasn't able to
>>> narrow down the problem but most people end up rebooting on a schedule
>>> (which seems lame).
>>>
>>>
>>>
>>>
>>> ------------------------------
>>> Aaron Schaap
>>>
>>> The Factory - www.workthefactory.com
>>> @schaapy and @coFactory
>>>
>>>
>>> On Wednesday, May 20, 2015 at 6:00:39 PM UTC-4, Bryan Boyer wrote:
>>>>
>>>> Hi all-
>>>>
>>>> Apologies for the hyper specific question, but I know a lot (some?)
>>>> people here also use Ubiquiti Unifi access points like the ones we run at
>>>> Makeshift Society Brooklyn. I'm hoping a similar installation at another co
>>>> working space may lend clues.
>>>>
>>>> We have a simple network with four APs providing wireless service. A
>>>> Sonic Wall creates the network and hands out IPs.
>>>>
>>>> We've had issues every so often, but seems more frequent now, where the
>>>> APs go offline for a few minutes. Eventually the APs come back and are
>>>> adopted again. During the outages there's no drop in Wifi signal but the
>>>> connectivity to the internet disappears.
>>>>
>>>> We don't have a permanent controller and don't use any of the features
>>>> that require one. Could the lack of controller be the problem? Other ideas?
>>>>
>>>>
>>>> I've been searching the Ubiquiti forums until my fingers bleed and have
>>>> yet to find any good answers, so I appreciate any insights.
>>>>
>>>> -bryan
>>>>
>>>> +1 805 712 0311
>>>> @bryanboyer
>>>
>>>
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>>
>>
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-- 
Jonathan Markwell

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