Glen, smart move with the music on wired connection to suss out where the 
issues are. To your question, we only have AP Pros, so that’s where the issue 
has been.

Miguel, you’re making me think maybe we have too many devices on one AP. I 
figured that the AP would refuse new devices but allow all of the current ones 
to continue. But if you’re suggesting that the AP gets overloaded and freaks 
out, that could be our issue.

-bryan

---
+1 805 712 0311 (NYC, usually)
@bryanboyer

> On May 24, 2015, at 5:59 AM, Miguel Calero <[email protected]> wrote:
> 
> I am really a fan for the Unifi AP and we use at coSfera 
> (http://www.cosfera.es <http://www.cosfera.es/>) since the very beginning. 
> First with a pfsense, then with a Mikrotik as router. First with a physical 
> machine, now with an EC2 Amazon instance as controller.
> 
> The problems we have experienced with the APs that caused our wifi go down 
> were caused mainly by my own laptop being a controller (so everytime the 
> laptop gets connected to the internet the APs were provisioning), POE cables 
> failing (we switch cables and everything went ok), two many devices per AP 
> (more than 30 and you'll begin to experience problems) and router running out 
> of memory (caused by a captive portal, so we switched to the mikrotik).
> 
> Hope its help!
> 
> 
> El jueves, 21 de mayo de 2015, 15:20:19 (UTC+2), Glen Ferguson escribió:
> I'm about to go the opposite direction as Aaron did. In the next week or so 
> I'll be swapping out my Meraki APs for Ubiquiti. I've had issues with the 
> Meraki cloud controller not being accessible and, despite being configured 
> otherwise, the APs prevent anyone from getting on WiFi when that happens.
> 
> Back to the UniFi question, I'd like to know what model of the UniFi APs 
> you're using to see if the problem is on a specific model or if it's across 
> their entire product line.
> 
> As a way of troubleshooting situations where WiFi is up but Internet 
> connectivity appears to be down, I have our music system connected to the 
> Internet via ethernet cable. This lets me do a quick check when someone asks 
> if the internet is down. If I can hear music, the problem isn't with our 
> router, modem, or our ISP. That narrows it down to WiFi or their machine.
> 
> 
> Glen Ferguson   
> Phone: 301-732-5165 <>
> Email: gl...@ <>coworkfrederick.com <http://coworkfrederick.com/>
> Website: http://coworkfrederick.com <http://coworkfrederick.com/>
> Address: 122 E Patrick St, Frederick, MD 21701
> 
> 
> On Thu, May 21, 2015 at 8:43 AM, Aaron Schaap <aa...@ <>elevatorup.com 
> <http://elevatorup.com/>> wrote:
> Yea, we had that same problem here at The Factory (workthefactory.com 
> <http://workthefactory.com/>). There's some discussion that happened earlier 
> over at https://groups.google.com/forum/#!topic/coworking/e8lywtX02h8 
> <https://groups.google.com/forum/#!topic/coworking/e8lywtX02h8> as well.
> 
> I was a huge fan of Ubiquiti until I started experiencing this problem and 
> ended up switching to http://meraki.cisco.com <http://meraki.cisco.com/>. I 
> wasn't able to narrow down the problem but most people end up rebooting on a 
> schedule (which seems lame).
> 
> 
> 
> 
> ------------------------------ 
> Aaron Schaap 
> 
> The Factory - www.workthefactory.com <http://www.workthefactory.com/> 
> 
> @schaapy and @coFactory 
> 
> 
> On Wednesday, May 20, 2015 at 6:00:39 PM UTC-4, Bryan Boyer wrote:
> Hi all- 
> 
> Apologies for the hyper specific question, but I know a lot (some?) people 
> here also use Ubiquiti Unifi access points like the ones we run at Makeshift 
> Society Brooklyn. I'm hoping a similar installation at another co working 
> space may lend clues. 
> 
> We have a simple network with four APs providing wireless service. A Sonic 
> Wall creates the network and hands out IPs. 
> 
> We've had issues every so often, but seems more frequent now, where the APs 
> go offline for a few minutes. Eventually the APs come back and are adopted 
> again. During the outages there's no drop in Wifi signal but the connectivity 
> to the internet disappears. 
> 
> We don't have a permanent controller and don't use any of the features that 
> require one. Could the lack of controller be the problem? Other ideas? 
> 
> I've been searching the Ubiquiti forums until my fingers bleed and have yet 
> to find any good answers, so I appreciate any insights. 
> 
> -bryan 
> 
> +1 805 712 0311 <> 
> @bryanboyer
> 
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