I have been with Impact Hub Ottawa and using Nexudus for just over a year now and overall we are happy with it. We have a coworking space with 300+ members, meeting rooms for booking, and extra services (mail service, after-hours entry).
It's great having everything in one place - hours tracking, room bookings, invoicing, and so on. It's easy for the members to use and understand, and it's hands-off for them (and us) to track their hours. I will echo one of the previous comments that the system is not something that can be learned in a day. There are the basic functionalities which are fairly straightforward, but I am certain we're not using the system and all its features to the best of its ability. We are always tweaking and changing things, looking for ways to improve our usage and get more out of it. Adrian is very helpful with this, I am regularly in touch with him trying to figure out a new process or get help with something that I can't find. He is very quick and responsive on the support side. I would say our biggest struggle is with the reporting. The membership numbers aren't displayed in a way that we find convenient and usable. The finance information is fine, but when we want information re: upgrades, downgrades, hours used in the month, checkins per day/hr etc. it's much more effort to break that all down. We are regularly struggling to find *one *report that suits our needs instead of having to combine several (which is time consuming for weekly updates). They do some tweaks every now and again and add more reports, but that can be a little overwhelming because there are a lot to choose from and some of them don't seem to make much sense. Maybe it's the way our information is inputted so it's not pulling properly, however, it's still been an ongoing struggle with that. That is our only qualm though! Lisa On Wednesday, October 30, 2013 at 9:57:13 AM UTC-4, Ender Baykal wrote: > > Hello everyone, > > We're still in progress of seeking a platform which meets all our needs at > once. However, it's kind of hard to find a platform like that, because we > would like to: > > *1.* manage all the membership payment transactions (charge users, > accepting new members(coworkers), canceling memberships etc.) > > *2.* track their check-ins to our space (we don't want to check them in > manually, we already have a HID card reader system that allows people to > check-in at the front desk, however this card reader application is > integrated with Cobot and if we use another platform instead of Cobot, we > are not sure that we will be able to use our current HID system with the > new platform) > > *3.* We would like to see our members can interact each other on a single > platform by posting events, chatting each other, posting something that > they find interesting, or even posting job ads etc. > > *4.* manage our printer system (may be by giving our members some credits > in order to use the printers in our coworking space) > > *5.* we want our coworkers(members) can easily book our meeting rooms as > well as other resources like phone booths. > > > Besides all these, the user interface of the platform/software should be > extremely simple. It shouldn't be complicated, it needs to look really > simple to people to encourage them to use it. > > As I mentioned above, we're still in progress of finding a platform like > this. We came up with Nexudus, but I am not sure if it's going to be > helpful and meet our needs. If anyone who already uses Nexudus can give us > a feedback, we would appreciate that. In addition, we also appreciate if > you suggest us other softwares. > > *P.S.: We think Project Management softwares (Basecamp, Podio etc.) can't > help us since they're quiet expensive and kind of complicated and not very > user friendly. They have a lot of apps to allow you to customize it based > on your needs, but these are not as simple as other softwares.* > > Thanks everyone! > > *Indiegrove Team* > > * <http://goog_1954297332>* > *http://indiegrovejc.com/ <http://indiegrovejc.com/>* > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
