As a rule I try not to link to FastCo and instead to the original research that they synthesize.
But this article <http://www.fastcompany.com/3062253/your-most-productive-self/how-where-you-sit-in-your-office-impacts-your-productivity> and the research it's based on <https://www.cornerstoneondemand.com/resources///3566> are *very* relevant to this group. The design of the research seems to be about 'toxic people' but it's really about how behavior is contagious, the impact behavior has on people within a certain radius. In the context of coworking, it's less about people being fired or quitting but instead ending memberships prematurely, or simply disengaging from the community and (which is a net loss for both the community and them). The study doesn't talk about how this works in the *other* direction I've personally seen this effect cut both ways - "bad behavior" left unchecked sets a bad example (sort of a social variation of broken window theory <https://en.wikipedia.org/wiki/Broken_windows_theory>) but *supportive, generative behavior is also contagious*. My approach has always been to do as much as we can to mitigate and reduce "bad" behavior (a mix of design principals and communication that lend to self selection) while encouraging the good. I'll be reading this research a few more times to see what I can draw from it and will share more specific ideas as they come together, but would be curious if others have examples of what they've done to curb "bad apples" and encourage contagious good? -Alex ------------------ *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly Coworking Tips: http://coworkingweekly.com My Audiobook: https://theindyhallway.com/ten -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.

