As a rule I try not to link to FastCo and instead to the original research
that they synthesize.

But this article
<http://www.fastcompany.com/3062253/your-most-productive-self/how-where-you-sit-in-your-office-impacts-your-productivity>
and
the research it's based on
<https://www.cornerstoneondemand.com/resources///3566> are *very* relevant
to this group.

The design of the research seems to be about 'toxic people' but it's really
about how behavior is contagious, the impact behavior has on people within
a certain radius.

In the context of coworking, it's less about people being fired or quitting
but instead ending memberships prematurely, or simply disengaging from the
community and (which is a net loss for both the community and them).

The study doesn't talk about how this works in the *other* direction I've
personally seen this effect cut both ways - "bad behavior" left unchecked
sets a bad example (sort of a social variation of broken window theory
<https://en.wikipedia.org/wiki/Broken_windows_theory>) but *supportive,
generative behavior is also contagious*.

My approach has always been to do as much as we can to mitigate and reduce
"bad" behavior (a mix of design principals and communication that lend to
self selection) while encouraging the good.

I'll be reading this research a few more times to see what I can draw from
it and will share more specific ideas as they come together, but would be
curious if others have examples of what they've done to curb "bad apples"
and encourage contagious good?

-Alex

------------------
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten

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