Educating people on different ways of thinking about things like
competition is a huge part of what makes coworking spaces important.

When I trained folks to work at the front desk, I prepared them to educate
every person who walked in the door.

   - No, we don't charge extra for the printer or the coffee.
   - Yes, we trust you to ask if you're not sure.
   - No, we're not here to sell you on us. We can tell you why the other
   spaces are great too.
   - Yes, we're all in this together. We've found if we work together we
   all succeed.

We knew that what we were doing was going to be a pretty radical shift for
people to digest. Once we re-framed this education process as a part of our
purpose, it became really quite fun.

Tony
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On Sat, Jan 7, 2017 at 7:36 AM Fiona Frank <fionafr...@gmail.com> wrote:

> 'This principle is part of our initial tour discussion.  We not only talk
> about it, we celebrate it!  Once it’s part of your ethos, your future
> members will not be afraid of competitive companies, rather will be the
> first one to shake take their hand and buy them a coffee.'
>
> I love that . I think I will get  it on to our website ! We have always
> thought about collaboration not completion. But need to get it out there
> into the minds of this (relatively new) business (which has spent a lot of
> money setting up their unit).
> Thanks for the speedy reply !!
>
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