Hello, Michael

I also agree with your arguments. From what I know they are working each day to 
fix different types of issues. Note that not everything they fix is in the 
Update Release notes. They can easily fix some buggy script and don’t event 
bother to name it. Be sure that if you guys mentioned something here, the DEVs 
DID get it and the possibility that they are checking the issue is almost 100%. 

Here is my suggestion to all of you guys:

When you encounter the problem, try to reproduce it. Remember the steps and 
post it here. Be specific and exact, after all that’s not reddit or CS:GO 
Discussions. 

As you can see I, like the DEV team prefer to read more instead of making 
“Tolkin” posts without trying to actually solve the issue myself.

Remember guys, our community is giant, and the DEV team doesn’t include all 
~250 Valve employees. So try to help them by giving specific and exact 
information. 

Thanks.
~Nikolay 


On 20.09.2014, at 02:38, Michael Loveless <[email protected]> wrote:

> You are absolutely right. There is no need for them to have active 
> conversations with us. But, just like what happened the other night when 
> Vitaliy stopped in to at least give us a word about the session error 
> problems, it wouldn't hurt Valve devs to give us meaningful short responses 
> that will let us know they are working on a solution when we are going on for 
> weeks about a specific issue. We understand that there are only a handful of 
> devs working on this game, but there are mountains of problems that are being 
> addressed by the community from small client issues to major server issues. 
> Combine that with the fact we know a large amount of the devs time is spent 
> on Operations, skins, etc...and we have a legit reason to be mad that core 
> issues with the game are seemingly being put on the back burner in exchange 
> for a money grab. How can you move forward so swiftly with so many things 
> that are irrelevant to the actual fluidity of gameplay while seemingly 
> neglecting the most widespread issues?
> 
> On Fri, Sep 19, 2014 at 7:28 PM, Nikolay Asenov <[email protected]> 
> wrote:
> Not answering you directly doesn't mean that they are not paying attention to 
> what all of us are reporting each day. I KNOW THAT for obvious reasons. Ido, 
> Matt, Vitaliy and the rest of that amazing team are working each day to solve 
> numerous issues. Also, there is a good reason why they don't start active 
> conversations, and that reason is not because some frustrated guy started 
> insulting them. Just be specific when you report the issue, and they will 
> contact you if they need more information. 
> 
> Thanks
> ~Nikolay 
> 
> Sent from my iPhone 5s
> 
> On 20.09.2014 г., at 0:57, Michael Loveless <[email protected]> wrote:
> 
>> It is a gamebreaking issue. Just because it's not on /r/globaloffensive 
>> doesn't mean it's not a real, widespread problem. NFO Servers, probably the 
>> most reliable and one of the largest game hosting services in North America, 
>> has specifically stated they are no longer offering hosted 128 tick Linux 
>> servers to customers EXCEPT upon specific request due to "unsolvable lag 
>> problems", I quote that from a support ticket discussion with them. There is 
>> 1 topic on that subreddit actually related to server operation for every 
>> 1000 other garbage posts there are. No need to come here slingin' zingers 
>> like ''I'll stop wonder why Valve doesn't commernercate herr'' when no one 
>> really cares what happens in a subreddit that has nothing to do with server 
>> operation. We have been troubleshooting Valve's dedicated servers for them 
>> for the past 2 years. We've been patient time and time again. Some of us are 
>> done reporting our problems nicely since we've been trying that for 2 years 
>> with almost no response from Valve. How long is anyone supposed to keep 
>> being nice for while being almost completely ignored in the process? 
>> 
>> On Fri, Sep 19, 2014 at 3:31 PM, FX BTR <[email protected]> wrote:
>> No you are wrong, read my first answer. If after doing so you still think 
>> that's what I said, I'll stop wonder why Valve doesn't communicate much here.
>> 
>> 2014-09-19 21:04 GMT+02:00 MiShU # gameserver-syndicate.de 
>> <[email protected]>:
>> 
>> @ FX BTR:
>> So am i right that u really think that there is  - at the moment - nothing 
>> weird with this linux-reserved lag-spikes? Maybe in some countrys like the 
>> US or so there is a larger amount of windows-servers which dont have these 
>> issues so u get not enough input about that or whatever.
>> But its a fact that linux servers with different linux-distributions, 
>> different hardware have this problems and its a fact that this problems 
>> start with the update from 10th september. And i would say that nearly 99% 
>> of all csgo-servers in europe runs on linux. So YES, this is a major problem!
>> 
>> Whatever! Sourcemod seems to be fixed, but there are still lag-spikes (no 
>> more gamebraking-spikes on our side, but spikes which werent there before 
>> 10th september update and with more plugins running).  
>> 
>> 
>> 
>> Am 19.09.2014 20:50, schrieb Absurd Minds:
>>> You do hear about it if you look around at something other than reddit. 
>>> Reddit is full of people who play exclusively on valve servers (which are 
>>> capped to a low enough player slot that they won't experience the issue) 
>>> combined with people who automatically downvote any thread about a 
>>> technical issue that they do not personally experience, because they 
>>> believe that every technical problem is user error. If you look at the 
>>> steam forums, alliedmods, or any community tailored to people who actually 
>>> know something about the game, you will see a much different story.
>>> 
>>> On Sep 19, 2014 2:47 PM, "FX BTR" <[email protected]> wrote:
>>> He said it "most likely affects everyone and makes the game unplayable", if 
>>> it was true, we would here about it somewhere else than on a mailinglist. I 
>>> don't need to know anything about the game, if you can't play it, you can't 
>>> play it, simple.
>>> About the "session is full" issue, it's simple, we know Valve are aware of 
>>> the problem so we delete new threads related to it. We also sticky this 
>>> thread from time to time.
>>> 
>>> I just think that when you exaggerate like that in your feedback, when 
>>> something really problematic for everyone happens it takes more time to be 
>>> addressed because every week there is a new "gamebreaking issue for 
>>> everyone" when actually it isn't the case. The fact that he mentions a 
>>> riot/boycott also tells a lot about the quality of the feedback.
>>> 
>>> 2014-09-19 20:27 GMT+02:00 Absurd Minds <[email protected]>:
>>> Like all large communities, reddit is also filled with a large, vocal group 
>>> of people who know nothing about the game and care more about watching a 
>>> ninja defuse or a c4 themed birthday cake. The communities populated by 
>>> server operators who are heavily embedded in the development side of the 
>>> game and actually know a think our two about servers are full of reports, 
>>> and those are the communities you should be looking at when it comes to 
>>> server performance.
>>> 
>>> On Sep 19, 2014 2:11 PM, "FX BTR" <[email protected]> wrote:
>>> 
>>> 2014-09-19 19:55 GMT+02:00 Ejziponken - <[email protected]>:
>>> Also this is not just affecting a few servers, its most likely affecting 
>>> everyone because on forums like Alliedmodders and other communities a lot 
>>> of server owners and players have been complaining since this patch was 
>>> released. This new problem makes it unplayable
>>> 
>>> We don't see a significant increase of reports regarding servers on reddit 
>>> since the latest patch. I believe reddit is one of the biggest communities 
>>> alongside the CSGO hub on Steam.
>>> 
>>> 
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