It's a miracle, my servers weren't hit this time!

We decided to not take any chances and didn't give our test/dev servers GSLTs this time around, which makes them useless. I guess something on one of those was triggering our bans in the first 2 waves. So our accounts are permanently banned now because of some experimental content on our private test servers.

Go valve.

On 3/1/2016 11:12 PM, Mohammed Khalik wrote:
GSLT bans issued today. - mass weekly bans are being issued???

------------------------------------------------------------------------
From: [email protected]
Date: Mon, 29 Feb 2016 11:53:16 +0000
To: [email protected]
Subject: Re: [Csgo_servers] [ GSLT ] - User accounts will also receive a temporary cooldown when their Game Server Login Token gets banned.

@Larcen III
Can you provide us with more information about alternative master servers. This is maybe useful for some communities.

@Don: you're a troll.


Don Park <[email protected] <mailto:[email protected]>> schrieb am Mo., 29. Feb. 2016 06:32:

    Hi Jason,

    Sorry then.  Since you mentioned you were new to the mailing list
    and yet have been running CSGO servers for a while I'd figured I'd
    give you all the official information (these are confirmed real
    information) Valve has given us, as many of the other information
    made available are simply speculations depending on how they have
    operated previously.  They were there simply because (you
    receiving information through an alternative mean) you may have
    missed it and may have overlooked confirmed information directly
    from Valve.  Again, the information provided are 100% from Valve
and the CSGO Devs, therefore they are everything anyone has. There really is no new information directly from Valve besides for
    the ones I present to you in my previous email.  We all are
    operating within the same parameters as the information provided
    by Valve.

    The reason why I recommended a managed CSGO server instance is
    mostly because (as you said, you don't follow the development as
    much) that company is basically paid to keep you up to date on new
    developments and make sure your server is up and running
    properly.  Therefore, you probably would not have missed the GLST
    email or any additional information that, I again, provided to you
    in my earlier information.  As there are many people who are
    running CSGO servers, it's a bit hard for Valve to hit every
    single individual running a server.  Therefore, they tried what
    they could to announce the GLST information to as many people as
    possible.

    That information is all we have.  There have been many people in
    the past who have messaged on this email list requesting for
    information regarding why they've been banned and such and no-one
    (from what I can tell) have received any response from Valve.  All
    we have gotten was an email from Valve saying "all bans were
    properly done, there are no false bans" (paraphrasing).  The
    reason why I recommend you open a ticket with Valve Support is
    because I think you'd have a better chance at a personalized
    answer pinpointing specifically what the error was if you talk to
    them directly instead of asking them over this email list (which
    is mostly used for announcements and addressing the CSGO server
    operating community, not one-on-one interactions).

    I get it that you're frustrated, however I tried the best I can to
    provide you with all the official information Valve has given us
    and the best and most up-to-date (and detailed) information I have
    available that was received directly from Valve.  Again, mostly
    because operating over someone else's assumptions or speculations
    can actually hurt you rather than help you (even if they were
    intended to be helpful).  If you've already gone over all the
    information previously provided and you don't find yourself in
    violation within any of those guidelines, then I would suggest
    contacting Valve in a slightly more polite manner than in your
    email stated before and ask them for a proper clarification
    regarding the GLST ban. Besides that, I don't see how else you can
    get a direct personalized response from Valve regarding your case
    with them as they haven't been responding to anyone else's
    personalized requests on this email list.

    This is your problem, not my problem.  I simply responded with all
    that information before to make sure you covered the basic
    groundworks and hopefully didn't miss anything, as in IT and
    server management the most common issue usually has the simplest fix.

    - Don


    On Mon, Feb 29, 2016 at 2:03 PM, Larcen III
    <[email protected] <mailto:[email protected]>> wrote:

        Don,

        Your words are not really helpful at all, sorry to break it to
        you.

        I know how to make gmail filters, thanks, whatever.

        Buy a managed server? Are you kidding me? I own a server, and
        it hosts a rust server, teamspeak server, and my small
        business website for $29 / month and has two 3TB hdds.

        I play CSGO everyday in MM but our group has this community
        server for bi-monthly community parties. (That's every other
        month)

        Cron autoupdates CSGO, as I mentioned before, etc.

        Why is gods name would I PAY PER SLOT on a shitty oversold
        "Managed" gameserver.

        I want to load various gametypes, and large map lists and we
        just have fun at it.

        This isn't a structured - REQUIRED UPTIME service that
        qualifies for a MANAGED SERVICE.

        It's a GAME.

        I'm co-locating my server so I got plenty of extra resources.
        i7 16GB ram etc.

        AGAIN:

        To blanket all server ops using GLST's why not give a warning,
        or three strikes in order to make sure they get the message.

        You mentioned OCT. 13th GSLT notice went out.

        WHERE? HERE IN THIS MAILING LIST I JUST SIGNED UP FOR THIS WEEK?

        Srs, a braindead halfwit would know to look at the number of
        users that created one or more GSLT's vs the number of
        subscribers to this list and know that they are nowhere NEAR
        equal.

        And also there's plebs like Killah who subscribe to this
        mailing list that aren't even server ops.

        Don, from what I can tell, all you are is in the way of
        getting a response from someone at Valve, who can give me REAL
        answers.

        Don't tell me this is the wrong place to dispute my ban, Steam
        Support isn't even responding back, they said if it wasn't a
        VAC ban then they couldn't help, and if it was a VAC ban, then
        they couldn't help. WTF  kind of circular logic is that? It's
        SUPER ANNOYING.

        I was also told to buy another copy of csgo on another account
        and a new phone number and spend some money to make sure my
        account was legit or some bull crap and that's GOT to be
        against the rules somewhere. Why would I do that to get banned
        again? FOR NO REASON.

        I GOT GSLT BANNED - FOR NO REASON.
        I FOLLOWED THE RULES - GOT BANNED ANYWAY.

        I see people going to alternate master servers ETC and I see
        why, this is maximum idiocy and I'm not going to sit still
        while I get shit on by valve. I'm sure as hell not going to
        spend more money with a company that cares so little about
        their own community.

        If you can't tell, I'm pretty upset, I'm upset because this is
        wrong, and unfair, unjust, and I'm not going to stop making
        youtube videos about it, blog posts about it, support tickets
        about it, emails about it, and calling valve about it. I will
        make sure that valve understands that what they did to me
        wasn't cool. It was unjustified, poorly executed, and poorly
        followed up on, and everyone else that will listen. What it
        would have cost me to rebuy csgo, I will spend on twitch
        streamers as donations to build awareness of this issue that
        is attacking the heart of the founding community.

        It shouldn't take all this noise to get a severe issue noticed.

        I'm not alone, many others were also wrongfully GSLT banned,
        even if they had never even generated a token.




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