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I have dealt with this problem on several occasions. In one case, I actually told the person that because of complaints about his body odor there were places in the library where he could not sit. He was shocked that people thought he smelled bad. He rode a bicycle and apparently didn't use deodorant. He "cleaned" up his act and we don't have complaints about him anymore. Now, it's not always going to be this easy to solve this kind of problem. Probably handing them a copy of such a policy would be easier and maybe safer. In these days you don't know what kind of reaction you might get. I knew this person, so I was willing to talk to him, but I might not want to approach a stranger. We get a lot of street people who use the restrooms and leave them messy and smelly, but we just grin and bear it and call Facilities to come clean the restroom. We have some strong deodorants in the public restrooms. We generally don't have problems in the women's restrooms. We could all contribute to a hilarious book about what we are faced with on a daily basis. We have one patron who seems to be sneezing while reading and it has resulted in damage to the books as he is a heavy smoker. Yesterday we had to wash off 6 videos and the plastic boxes -- we aren't sure what the substance was. We have plastic baggies to package most of the damaged materials as we aren't really willing to "clean up" after someone. Clara B. Mounce Community Librarian 979-209-5611 -----Original Message----- From: LIBRARY [mailto:[EMAIL PROTECTED]] Sent: Thursday, August 15, 2002 5:49 PM To: '[EMAIL PROTECTED]' Subject: behavior policy This is a message from CTLS-L. Selecting "Reply" will send a message to the entire list. --------------------------------------------------------- I have a problem that I would like to run information on. Two of the patrons who frequent the Library have very poor hygiene. You can smell them from two feet away and they leave an odor trail where ever they walk. They like to sit together and use the computers, which need to be washed when they leave. Is this something that should be addressed in an acceptable behavior policy? Can someone be denied access to the building for offensive body odor? Kim Adele Kroll Library Director - Lena Armstrong Public Library (254) 933-5832 --------------------------------------------- To unsubscribe, send to [EMAIL PROTECTED] Include in body: unsubscribe ctls-l For information on CTLS-L please visit: http://www.ctls.net/document/ctls-l.htm --------------------------------------------- To unsubscribe, send to [EMAIL PROTECTED] Include in body: unsubscribe ctls-l For information on CTLS-L please visit: http://www.ctls.net/document/ctls-l.htm

