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We have a couple of patrons who are consistently late returning their materials. We call them, we send them late notices and eventually they will come in and return items, pay their fines and head for the stacks again, check out more materials and when their due date comes up, we start the complete process over again. How do you handle this type of patron? Do any of you have a policy that allows you to cancel a card for consistently having overdue items? Any and all input is appreciated! -- Marji Smith, Director Jonestown Community Library __________________________________________________________________ Switch to Netscape Internet Service. As low as $9.95 a month -- Sign up today at http://isp.netscape.com/register Netscape. Just the Net You Need. New! Netscape Toolbar for Internet Explorer Search from anywhere on the Web and block those annoying pop-ups. Download now at http://channels.netscape.com/ns/search/install.jsp
