On Tuesday 03 January 2006 3:41 pm, L. V. Lammert wrote: > At 01:22 PM 1/3/2006 -0600, you wrote: > >I purchased an expensive HP Pavillion in early 2005, along with > >premium support. By the fall of 2005, the machine was having serious > >problems. I have been going round & round with HP tech support, & it > >has been a complete disaster. I am documenting the entire debacle on > >my web site, at: > > Quite a saga, .. but one which points a very important policy that we > always use here: > > NEVER purchase a 'critical system/component' from anyone where the sales > person's desk is NOT available to sit on while they repair your machine.
thou speakest the truth. scott -- R. Scott Granneman [EMAIL PROTECTED] ~ www.granneman.com Full list of publications: http://www.granneman.com/publications My new book on Firefox: Don't Click on the Blue E! Info at: http://www.oreilly.com/catalog/bluee/ Read the Open Source Blog: http://opensource.weblogsinc.com Join GranneNotes! Information at www.granneman.com "Those parts of the system that you can hit with a hammer are called hardware; those program instructions that you can only curse at are called software." ---Anonymous _______________________________________________ CWE-LUG mailing list [email protected] http://www.cwelug.org/ http://www.cwelug.org/archives/ http://www.cwelug.org/mailinglist/
