--- Mark McGilchrist <[EMAIL PROTECTED]> wrote: > > --- John Gibbins <[EMAIL PROTECTED]> wrote: > > > but I would note again that GMT just doesn't worry about > > even those details, and seems to be prospering ... > > > > find me the charts for War Galley then.. >
Heh, heh -- I was noting their GENERAL attitude, not their total efficiency! It wouldn't surprise me, though, that they might send you a copy if you asked ... they understand that putting customer service high up on the priority list has an overall posititve effect on their business. Here's a potential scientific study question: how much did OSG's sales 'spike' AFTER they banned CB boxes? We know there was some sales effect from wide downloading of the boxes featured on LYG, and that Kevin nixed the boxes to avoid folks owning unbought copies, which implies he thought the restriction would boost sales. Did that happen? John __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
