Hi Terry,

please verify if the path to the images or the filenames themselves have
non-ASCII characters. If yes, this is a known bug with how Windows manages
Unicode, and will be fixed for 3.6.1 (I think it's already fixed on
master). The workaround for the time being is to rename the path and/or the
files to remove any non-ASCII character.

Best regards,
Guillermo

On Tue, Jul 20, 2021, 04:22 Terry Pinfold <[email protected]> wrote:

> Hi All,
>      I am currently teaching some students how to use DT. One student has
> a windows computer and has installed DT3.6 and when she adds images to the
> library the process seems to work except at the end there are no images to
> see. Previously she had 3.4 loaded and working fine. This problem is only
> with 3.6 and only on her computer. I have a Windows computer and it works
> fine for me. I am reasonably experienced using DT on the Windows platform
> and can see no obvious reason it is not working on her computer. I can see
> no filters applied in the collections module and it is set to view all in
> the Lighttable view. We uninstalled DT, deleted the database through the
> file explorer and reinstalled DT. Same problem occurred. I am at a total
> loss. DT 3.6 is working fine on everyone's computer except hers. She had DT
> 3.4 until the recent release and it worked fine , but since the new release
> DT 3.6 was installed and will not work. Any help or suggestions would be
> appreciated.
>
>
> --
>
>
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