Thanks Tony for your suggestion. I took an easier way and got her to
uninstall 3.6 and remove the database and all traces of DT. I then got her
to install 3.4 and all is good. Since the developers are now aware of the
issue that has emerged in 3.6 I hope that future releases will function
like 3.4 in this aspect. If not, I will keep your suggestion in mind.

On Thu, 29 Jul 2021 at 02:50, tony Hamilton <[email protected]>
wrote:

> I supported Chinese students at University here in UK for the first 20
> years of this Century and did find a few (but rare) instances like this in
> other applications; could the work-around I used then perhaps work now?:
> ask the student to set up a unique file structure, temporarily for 3.6,
> which uses western European characters, all the way up the file hierarchy
> from file name to drive name. Images imported into this structure could
> later be moved, within dt, to the students preferred file organisation,
> once the fixed version of dt is officially available.
>
> Regards
>
> Tony
> On 21/07/2021 02:41, Guillermo Rozas wrote:
>
>
> BTW, the language setup for her computer is Chinese which makes it fun for
>> me. This would not be an issue would it? DT obviously is in English, but
>> the rest of the computer is Chinese. Thanks again for the help.
>>
>
> If the paths have Chinese characters (definitely non-ASCII), that's
> probably the reason of her problems. The Unicode support from Windows is
> different from Linux and the new import dialog surfaced it.
>
> Regards,
> Guillermo
>
> ____________________________________________________________________________
> darktable user mailing list to unsubscribe send a mail to
> [email protected]
>
>
> ____________________________________________________________________________
> darktable user mailing list to unsubscribe send a mail to
> [email protected]
>


--

____________________________________________________________________________
darktable user mailing list
to unsubscribe send a mail to [email protected]

Reply via email to