On Mon, 2002-06-17 at 02:22, Jeronimo Pellegrini wrote: > I think there's also some psychological thing that goes on here. People > think that with the help desk, they'll get an answer within a certain > time, while nobody guatrantees that they'll get an answer on a mailing > list.
IMO there's more to it that just psychology. There used to be (still is ??) a saying that you wouldn't get fired for buying MS. Redhat are doing a good job of taking up that position in the Linux world where a support contract acts like a 'get-out-of-jail-free' card since it allows you to pass the buck onto RH if/when things do go wrong. Mailing lists cannot compete with that. Andz -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]