To complement my problem, I boot Debian Live on USB2 (on USB3 port do
not stated) and I do not have problem to plug, unplug and plug again
devices on USB3. I read/write memory stick on USB3 without problem.
Using Windows installation, I do not have problem to copy file from
external hd on USB3 port. Then, I think it is not a hardware problem.

It was working on my new installation, but stopped to work.

I tried put "usbcore.autosuspend=-1" and "acpi=force irqpoll" on GRUB
like this link:

http://askubuntu.com/questions/526082/2-usb-ports-stopped-working

but not work too.

Best regards!

Mario


On 17/10/16 11:57, Mario Jose Marques wrote:
> Hi all!
> 
> I was using Debian Wheezy until a month ago. I just installed new
> release Jessie (new install) and I'm with problem with USB3 port.
> 
> I have a laptop Dell Vostro V131 with 1 port USB2 and 2 port USB3. When
> I connect any device on USB3 port (storage or mouse, for instance), it
> works only one time. If I disconnect and connect again, it does not work
> more until I restart the system. But USB2 port works without problem (I
> can plug and unplug device many time I want and the system recognize it).
> 
> At first time I connect memory stick, for instance, I can fount it in
> /dev. But if I disconnect and connect again, is not shown in /dev.
> 
> Follow is my configuration and what happens when I connect and
> disconnect device from USB3 port:
> 
> uname -a
> Linux 7zero 3.16.0-4-amd64 #1 SMP Debian 3.16.36-1+deb8u1 (2016-09-03)
> x86_64 GNU/Linux
> 
> lspci
> 00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor
> Family DRAM Controller (rev 09)
> 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core
> Processor Family Integrated Graphics Controller (rev 09)
> 00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series
> Chipset Family MEI Controller #1 (rev 04)
> 00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset
> Family USB Enhanced Host Controller #2 (rev 05)
> 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset
> Family High Definition Audio Controller (rev 05)
> 00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset
> Family PCI Express Root Port 1 (rev b5)
> 00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset
> Family PCI Express Root Port 2 (rev b5)
> 00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset
> Family PCI Express Root Port 4 (rev b5)
> 00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset
> Family PCI Express Root Port 5 (rev b5)
> 00:1c.7 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset
> Family PCI Express Root Port 8 (rev b5)
> 00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset
> Family USB Enhanced Host Controller #1 (rev 05)
> 00:1f.0 ISA bridge: Intel Corporation HM67 Express Chipset Family LPC
> Controller (rev 05)
> 00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset
> Family 6 port SATA AHCI Controller (rev 05)
> 00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family
> SMBus Controller (rev 05)
> 05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
> RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
> 09:00.0 Network controller: Intel Corporation Centrino Wireless-N 1030
> [Rainbow Peak] (rev 34)
> 0b:00.0 USB controller: Texas Instruments TUSB73x0 SuperSpeed USB 3.0
> xHCI Host Controller (rev 02)
> 
> dmesg | grep usb
> [    1.284604] usbcore: registered new interface driver usbfs
> [    1.284617] usbcore: registered new interface driver hub
> [    1.286770] usbcore: registered new device driver usb
> [    1.308559] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
> [    1.308562] usb usb1: New USB device strings: Mfr=3, Product=2,
> SerialNumber=1
> [    1.308564] usb usb1: Product: xHCI Host Controller
> [    1.308566] usb usb1: Manufacturer: Linux 3.16.0-4-amd64 xhci_hcd
> [    1.308569] usb usb1: SerialNumber: 0000:0b:00.0
> [    1.309244] usb usb2: We don't know the algorithms for LPM for this
> host, disabling LPM.
> [    1.309274] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
> [    1.309277] usb usb2: New USB device strings: Mfr=3, Product=2,
> SerialNumber=1
> [    1.309279] usb usb2: Product: xHCI Host Controller
> [    1.309281] usb usb2: Manufacturer: Linux 3.16.0-4-amd64 xhci_hcd
> [    1.309283] usb usb2: SerialNumber: 0000:0b:00.0
> [    1.435312] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
> [    1.435316] usb usb3: New USB device strings: Mfr=3, Product=2,
> SerialNumber=1
> [    1.435318] usb usb3: Product: EHCI Host Controller
> [    1.435320] usb usb3: Manufacturer: Linux 3.16.0-4-amd64 ehci_hcd
> [    1.435322] usb usb3: SerialNumber: 0000:00:1a.0
> [    1.451092] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
> [    1.451095] usb usb4: New USB device strings: Mfr=3, Product=2,
> SerialNumber=1
> [    1.451097] usb usb4: Product: EHCI Host Controller
> [    1.451099] usb usb4: Manufacturer: Linux 3.16.0-4-amd64 ehci_hcd
> [    1.451100] usb usb4: SerialNumber: 0000:00:1d.0
> [    1.867462] usb 4-1: new high-speed USB device number 2 using ehci-pci
> [    2.000309] usb 4-1: New USB device found, idVendor=8087, idProduct=0024
> [    2.000313] usb 4-1: New USB device strings: Mfr=0, Product=0,
> SerialNumber=0
> [    2.111612] usb 3-1: new high-speed USB device number 2 using ehci-pci
> [    2.244191] usb 3-1: New USB device found, idVendor=8087, idProduct=0024
> [    2.244195] usb 3-1: New USB device strings: Mfr=0, Product=0,
> SerialNumber=0
> [    2.315892] usb 4-1.2: new full-speed USB device number 3 using ehci-pci
> [    2.411922] usb 4-1.2: New USB device found, idVendor=046d,
> idProduct=c52f
> [    2.411927] usb 4-1.2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
> [    2.411930] usb 4-1.2: Product: USB Receiver
> [    2.411932] usb 4-1.2: Manufacturer: Logitech
> [    2.438921] usbcore: registered new interface driver usbhid
> [    2.438922] usbhid: USB HID core driver
> [    2.446339] input: Logitech USB Receiver as
> /devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.2/4-1.2:1.0/0003:046D:C52F.0001/input/input13
> [    2.446943] hid-generic 0003:046D:C52F.0001: input,hidraw0: USB HID
> v1.11 Mouse [Logitech USB Receiver] on usb-0000:00:1d.0-1.2/input0
> [    2.447851] input: Logitech USB Receiver as
> /devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.2/4-1.2:1.1/0003:046D:C52F.0002/input/input14
> [    2.451468] hid-generic 0003:046D:C52F.0002: input,hiddev0,hidraw1:
> USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:1d.0-1.2/input1
> [    2.483913] usb 4-1.3: new full-speed USB device number 4 using ehci-pci
> [    2.580912] usb 4-1.3: New USB device found, idVendor=138a,
> idProduct=0011
> [    2.580915] usb 4-1.3: New USB device strings: Mfr=0, Product=0,
> SerialNumber=1
> [    2.580917] usb 4-1.3: SerialNumber: a1243e1563e0
> [    2.652062] usb 3-1.4: new full-speed USB device number 3 using ehci-pci
> [    2.748562] usb 3-1.4: New USB device found, idVendor=8086,
> idProduct=0189
> [    2.748567] usb 3-1.4: New USB device strings: Mfr=0, Product=0,
> SerialNumber=0
> [    2.820203] usb 3-1.5: new high-speed USB device number 4 using ehci-pci
> [    2.887572] usbcore: registered new interface driver btusb
> [    2.967515] usb 3-1.5: New USB device found, idVendor=0c45,
> idProduct=6483
> [    2.967527] usb 3-1.5: New USB device strings: Mfr=2, Product=1,
> SerialNumber=0
> [    2.967533] usb 3-1.5: Product: Laptop_Integrated_Webcam_HD
> [    2.967538] usb 3-1.5: Manufacturer: CNFA151H491030004Q52
> [    3.253647] input: Laptop_Integrated_Webcam_HD as
> /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.5/3-1.5:1.0/input/input16
> [    3.253780] usbcore: registered new interface driver uvcvideo
> 
> When I connect a memory stick I have (only new output of dmesg):
> 
> dmesg
> [ 1543.233770] scsi 6:0:0:0: Direct-Access     SanDisk  Cruzer Blade
> 1.20 PQ: 0 ANSI: 5
> [ 1543.234593] sd 6:0:0:0: Attached scsi generic sg1 type 0
> [ 1543.236394] sd 6:0:0:0: [sdb] 31266816 512-byte logical blocks: (16.0
> GB/14.9 GiB)
> [ 1543.238095] sd 6:0:0:0: [sdb] Write Protect is off
> [ 1543.238110] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
> [ 1543.238454] sd 6:0:0:0: [sdb] Write cache: disabled, read cache:
> enabled, doesn't support DPO or FUA
> [ 1543.247090]  sdb: sdb1
> [ 1543.249617] sd 6:0:0:0: [sdb] Attached SCSI removable disk
> 
> lsblk
> NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
> sda      8:0    0 232.9G  0 disk
> ├─sda1   8:1    0  41.9G  0 part /
> ├─sda2   8:2    0 183.6G  0 part /home
> └─sda3   8:3    0   7.4G  0 part [SWAP]
> sdb      8:16   1  14.9G  0 disk
> └─sdb1   8:17   1  14.9G  0 part
> 
> When I disconnect:
> 
> dmesg
> [ 1689.685414] usb 1-1: USB disconnect, device number 2
> 
> And when I reconnect, not happens until I restart laptop!
> 
> Anyone had this problem or can help me?
> 
> All the best,
> 
> Mario
> 

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