Andy Smith <[email protected]> wrote: > Hi, > > On Wed, Apr 08, 2026 at 09:33:36AM +0100, [email protected] > wrote: > > Andy Smith <[email protected]> wrote: > > > Presumably it is only the mails from Haines that your ESP rejects > > > as otherwise bendel would report more to you. > > > > Well I have no way to know, because bendel just sends me one and > > provides no way that I've found to look at any others. That's what > > I've asked postmaster and listmaster about. > > I think when this has happened to me before I have had a report about > each failed mail, so I think you are only missing the ones from > Haines.
Well that may have happened to you in the past, but now bendel just sends me one email a week referring to just one bounced email and even then the link is only valid for a week. So I have no way to see all the mails that have been bounced. > > It's an ISP BTW (Internet Service Provider) not an ESP (whatever > > that is). > > Email Service Provider. Whoever handles your email service. Which in > your case seems to actually be Zen. Yes that's quite normal here in the UK. The ISP provides Internet Services of whatever kind I need. > > > Is there any clue in the report that bendel gives to you? > > > Sometimes the SMTP-time rejection does have useful information > > > but a lot of the time it will just be generic. > > > > I don't know; I don't understand what you're suggesting. The current > > bounce report is at > > > > https://lists.debian.org/bounces/PvURBjegyGnI_lBY9zXJNA > > This is the part I'm talking about: > > <[email protected]>: host > mailcluster.zen.co.uk[212.23.3.121] said: 550-Your message has been > rejected as it appears to be SPAM/UCE. 550-It scored 15.5 spam > points. If we have erroneously blocked your 550-email, then please > accept our apologies and try again after rephrasing 550 your email > and checking your IP [82.195.75.100] on DNSBLs (in reply to end of > DATA command) > > It is the SMTP error message from mailcluster.zen.co.uk when bendel > tried to deliver ones of Haines' mail to you. > > Sadly it's not that helpful as it just means "we think this is spam" > without saying why. > > You could try mailing [email protected] showing them the link above > and try to get them to understand that it's them rejecting non-spam > email to you and could they find a way to allowlist it, but they > probably won't understand or ignore you or otherwise make it > difficult. It's probably only mails from Haines so maybe you don't > bother, but if bendel warns you about other rejected messages then it > could suggest a more serious problem of Zen not liking mails from > bendel. I'm in contact with Zen about this problem but with very limited evidence they haven't been able to solve the problem so far. > > > Of course even if you do establish what your ESP doesn't like > > > about bendel's forward of Haines' emails, there may well be > > > nothing that you or Haines can do about it. It may be something > > > that Haines' ESP is doing, or something that bendel is doing when > > > it forwards the mail to your ESP. > > > > Well hopefully if I can figure out what the problem is I'll stand > > some chance of persuading whoever/whatever is responsible to change > > what they're doing to provoke the rejection. > > Zen are saying they think it';s spam but as theyre not saying why it's > hard to know if there is anything that Debian or Haines need to fix. Yes that's the problem I have.
