We are having a problem sending e-mail to any user at rr.com. Our messages are refused as spam. I have checked all of the databases that they say they use and we are not listed in any of them. Over the last three weeks, I have sent several messages to [EMAIL PROTECTED] (the address that they say to use for problems like this) but have only gotten automated responses confirming receipt of the message.
Have you checked your IMail SMTP log file to see the exact message?
IIRC, they refuse to accept any mail from us, under any circumstances, unless we convince our Internet provider to send them an E-mail allowing it (in our case, the risks of doing that outweight the benefit of sending to rr.com).
Since we occasionally send mail to rr.com users, we set up our mailserver to re-route E-mail to rr.com through another mailserver that they haven't blocked yet.
-Scott
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