Thanks Scott.
I'll try the debug level
Alex
----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 13, 2002 7:17 PM
Subject: Re: [Declude.JunkMail] Junk getting through


>
> >bobcalvert.com is a local domain. the postmaster@bobcalvert account is an
> >alias that forwards to our admin@astnetworks account.
>
> Ah, that's the problem.  IMail is treating the admin@astnetworks account
as
> a remote domain.
>
> >Even though the postmaster account is an alias it should still tag it
right?
>
> Yes, if.
>
> Declude JunkMail uses the actual recipient address (admin@astnetworks) for
> the per-user and per-domain settings, not the intended recipient
> ([EMAIL PROTECTED]).
>
> >Could it have anything to do with the IP Bypass settings?
>
> No, that wouldn't affect it -- that could affect whether or not tests
> passed/failed, but not the actions that Declude JunkMail will take on
them.
>
> To help determine exactly what is happening, you can use the debug
> mode.  To use the debug mode, you can change the "LOGLEVEL LOW" line in
> \IMail\Declude\global.cfg to "LOGLEVEL DEBUG".  Then, send an E-mail
> through to the [EMAIL PROTECTED] account, and then switch back to
> "LOGLEVEL LOW" (the debug mode adds huge amounts of information to the log
> file).  You can then send me the \IMail\Declude\dec####.log file (as an
> attachment), and I can take a look at it to see what is happening.
>                                          -Scott
>
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